-
Cashier/customer Service
1 day ago
Colonial Drug and Surgicals Greenport, United StatesAre you looking for an exciting opportunity to showcase your exceptional customer service skills? Join our team as a Cashier and become an integral part of our thriving pharmacy and retail environment. We are seeking enthusiastic individuals who can deliver top-notch service with ...
-
Customer Service Representative
2 hours ago
SCHALLER Auto Body New Britain, United StatesBody Shop Customer Service Representative (CSR) · **Responsibilities**: · Schaller Auto Body is looking for an individual that will greet customers and act as a liaison between the customer and the Body Shop Estimators. · The CSR will be responsible for basic accounting functions ...
-
Customer Service Representative
2 hours ago
Safe Home Security Middletown, United States**About us** · Safe Home Security is a business in Middletown, CT. We are professional and agile. · Our work environment includes: · - Modern office setting · - Growth opportunities · **Responsibilities**: · - Answer incoming calls and respond to customer inquiries in a professio ...
-
Customer Service Associate
2 hours ago
South Mountain Creamery Middletown, United States: · South Mountain Creamery has an immediate opening on our Customer Service Team. Be part of a team offering a high-quality customer service experience while helping to connect the community to where our food comes from. · **Schedule for this position is Tuesday - Saturday from ...
-
Customer Service Representative
2 hours ago
Minuteman Press Norwich, United States**CUSTOMER SERVICE REPRESENTATIVE** · You will be responsible for taking and entering orders into our proprietary management software, which we will train you how to use. Duties will also include, but are not limited to: advising customers on their projects, job quoting, customer ...
-
Customer Service Representative
1 day ago
Dexsil Corporation Hamden, United States**Overview** · Dexsil Corporation is an industry leading innovator of environmental field tests. Dexsil products utilize cutting edge chemistry take sophisticated analysis out of the laboratory and into the field, saving customers time and money, while safeguarding expensive equi ...
-
Customer Service Representative
2 hours ago
Agent Cassie Gleeson State Farm Insurance Middletown, United StatesCassie Gleeson - State Farm Agency, located in Middleton, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. · If you have a ta ...
-
Customer Service Representative
1 day ago
FastSigns Clinton, United StatesFASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team · Benefits/Perks: · Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Opportunities · A Successful FASTSIGNS Customer Service Representative Will:Be the i ...
-
Employee in Customer Service
1 week ago
Cascade Enterprises Rocky Point, NY, United States Freelance**At Rocky Point, NY, we have over 70 years of experience and tradition in the bicycle industry. Our team consists of over 150 passionate employees who share a love for cycling. We offer a selection of approximately 20,000 bicycles, high-quality accessories, and the latest clothi ...
-
Licensed Insurance Customer Service
2 hours ago
Agent Cassie Gleeson State Farm Insurance Middletown, United States**Position Overview** · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. · We seek an licensed ener ...
-
Customer Service/sales Representative
1 day ago
Beatz Promotions Limited New Haven, United States**Immediate Start - No Previous Sales Experience Required - Training provided** · **Location**: New Haven, CT · **Employment Type**: Full-Time · - **Who?**_ · Beatz Promotions is a Marketing Company working alongside some of the US's fastest growing brands · We are looking to tak ...
-
Customer Service/sales Representative
2 hours ago
Cube Group Marketing Inc New Haven, United States"Due to budget increases and client expansion, we can now grow our team of 35 sales representatives to 50 sales representatives over the next 2-3 months." · Cube Group Marketing is a leading marketing and customer acquisition brand in Connecticut. · This means we can take on new ...
-
Field Service, Customer Service Rep General
3 days ago
Connecticut Water Clinton, United StatesWe have an opening in our **Field Service, Customer Service** department for a **Field Service, Customer Service Rep General**. We are passionate about the environment while delivering life sustaining, high quality water service to families and communities. We embrace progress, p ...
-
Zenith Innovations Baiting Hollow, United States'WORKING UNDER PALM TREES? · ... as part of a direct placement, we are currently looking for several customer service representatives (m/f/d) to work with our client in Lisbon as soon as possible. · You will be one of over 8000 employees in a German-speaking service office. Our c ...
-
Working student in customer service
1 day ago
Emerald Technologies Shelton, United StatesWelcome to Allianz · Together with our customers and sales partners, the Allianz Group is one of the strongest financial communities and is represented in over 70 countries. Around 83 million private and corporate customers rely on the knowledge, global reach, financial strength ...
-
Sales Consultant Customer Service
1 week ago
Matrix Dynamics Gales Ferry, CT, United States Freelance**Sales Consultant Customer Service (m/f/d) in Gales Ferry, CT**: · **Responsibilities**: · - Continuous development of sales and marketing strategies · - Support and advice for existing customers · - Creation of customer offers and sale of premium products · **Profile**: · - A p ...
-
Velocity Innovations Naugatuck, United States*Customer Advisor (m/f/d) in the Energy Sector in Mönchengladbach* · _*#*_*It's Cho-Time* · *Welcome to your new chapter with Cho-Time* Start your career as a customer advisor over the phone for one of the most renowned energy providers. Our main task as customer whisperers is to ...
-
Bmv Intermittent Customer Service Representative
2 hours ago
State of Indiana New Haven, United States**Work for Indiana**: · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a com ...
-
Customer Service/inside Sales Representative
2 hours ago
CT Pest Solutions Naugatuck, United States**_CT Pest Solutions_** is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our **mission** is to improve the quality of life for both our employees and customers. · To do this **_CT Pest Solutions_ ...
-
CT Pest Solutions Naugatuck, United States**_CT Pest Solutions_** is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our **mission** is to improve the quality of life for both our employees and customers. · To do this **_CT Pest Solutions_ ...
Lead Field Service, Customer Service - Clinton, United States - Connecticut Water
Description
We have an opening in our **Field Service, Customer Service** department for a **Lead Field Service, Customer Service**. We are passionate about the environment while delivering life sustaining, high quality water service to families and communities. We embrace progress, provide training & development to inspire success in every aspect of our business and culture. In addition, we provide a competitive benefits package and 401(K). **Job Description**
The Lead Field Services, Customer Service is responsible for providing excellent customer service by successfully scheduling and leading the activities of the Field Service Customer Service Team. Responsibilities vary by region, but may include overseeing or directly performing customer service activities related to the operations and maintenance functions on the Companys distribution assets including, but not limited to, meter reading, water quality complaint, services, and hydrants. In addition, they will be responsible for either overseeing, or performing emergency repair work and assisting with Customer Service activities.
Leads activities of the Customer Service Team including, scheduling, coordinating resources, and monitoring performance to establish and meet Company and Region Field Service initiatives and goals. Partners with the Superintendent to effectively manage the team.
Effectively communicates with the team and leadership to ensure team members are demonstrating Company values and their work is contributing to Company goals. The lead will also be responsible for training and development of team members to ensure the team has the skills required to perform the work.
Performs all administrative functions required to successfully perform the role, including but not limited to work order creation and closure, keeping operations and maintenance records current in the system, generating monthly production reports, approving invoices and purchasing orders, and other computer based tasks.
Is responsible for the regions meter reading activities including the adherence to the Companys billing cycles, identification of efficiencies, assignment of resource.
Either directly, or by directing the work of others, maintains the distribution assets, including flushing mains, hydrant maintenance, service box repairs, and other system upkeep as needed or required.
Either directly or through coordinating the work of others, installs assets, including mains, hydrants, services, and meters.
Works directly with customers, as well as state and local town officials, as needed, to proactively coordinate all Customer Service related activities to establish a positive rapport with local communities.
Works directly with contractors to coordinate activities while ensuring compliance to the Company standards. This includes ensuring safety, water quality and customer satisfaction requirements are met. Oversee linebacker work within the region.
Leads or directly maintains Company facilities, including snow plowing, tree work, road repair, and dam maintenance.
The Company is committed to providing a safe workplace. This position is responsible for learning, following and ensuring compliance with all safety rules. This includes rules and regulations in the Company Safety Manual, OSHA regulations and other state, federal, or governing bodys rules and regulations.
Performs other duties or special projects as required or as assigned.
**Minimum Qualification**
EducationDegree *Equals* High School DiplomaSkillsSkill *Equals* Water qualityProficiency *Equals* HighSkillsSkill *Equals* Hydraulic Modeling and DesignProficiency *Equals* HighSkillsSkill *Equals* Respirator useProficiency *Equals* RequiredSkillsSkill *Equals* Computer skills Proficiency *Equals* HighSkillsSkill *Equals* Analytical analysis and problem solvingProficiency *Equals* HighSkillsSkill *Equals* CommunicationProficiency *Equals* RequiredLicenses and CertificationsCertification *Equals* Commercial Drivers License, CDL ALicensesLicense *Equals* Drivers License Years of ExperienceRole *Equals* Three to five years experienceDetails *Equals* Experience in Field Services or similar position. **Primary Work Location**
93 West Main Street
Clinton, Connecticut, 06413
United States
**Work Environment and Physical Demands Code**
B - Blend
