Route Coordinator/customer Service Representative - Naugatuck, United States - CT Pest Solutions

CT Pest Solutions
CT Pest Solutions
Verified Company
Naugatuck, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_CT Pest Solutions_ is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our
mission is to improve the quality of life for both our employees and customers.


To do this
_CT Pest Solutions_ is seeking a reliable, motivated
Route Coordinator/Customer Service Representative to enjoy our culture of _teamwork, honesty, accountability, respect_ and _integrity_.


We offer:


  • Competitive pay
  • Health Insurance
  • 401(k) with Company Matching
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Accidental Death & Dismemberment
  • Short & Long Term Disability
  • PTO
  • Paid Holidays
  • Advancement Opportunity


Responsibilities include scheduling service work orders and communicating with customers via providing information regarding services, directing to appropriate person/department and other administrative activities for the Company.

The
Route Coordinator/Customer Service Representative is also responsible for selling pest, tick and wildlife services to commercial organizations or residential settings to meet their
needs.


Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

  • Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
  • Providing information about products and services over the phone.
  • Resolving customer complaints.
  • Receiving and delivering messages verbally and/or in writing.
  • Develop estimates/contracts for current or prospective customers.
  • Respond promptly to inquires from potential customers.
  • Scheduling work orders and/or pest control jobs.
  • Entering work orders.
  • Collecting pastdue receivables.
  • Compiling data, scanning, and filing.
  • Typing termite reports and Notice of Work Completion and/or Exclusion.
  • Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
  • Other duties as assigned

Salary:
$45, $55,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Referral program
  • Retirement plan

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Incentive pay

Education:


  • High school or equivalent (required)

License/Certification:

  • Valid Driver's License
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