Jobs
>
Boston

    Client Services Manager - Boston, United States - Gupta Media

    Gupta Media
    Gupta Media Boston, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job DescriptionSalary:

    Gupta Media was founded 20 years ago on the idea that advertising could create huge leverage in our client's business. Our early work was focused on the entertainment industry, specifically live events (Boston Calling, among others) and recorded music (Sony Music, Universal Music & Disney are all clients). We have dramatically grown our work with big brands (Amazon, Fender) and sports brands (LA Galaxy, Washington Commanders). We have a global client base with a growing local roster across B2B and B2C brands across campaign, content, and branding assignments.

    As Client Services Manager within our Account Team, you will manage and develop key client relationships and their marketing campaigns. As the internal "hub", your role is critical in linking our internal teams — Media (Paid & Organic), Creative, Strategy, and Analytics & Reporting — with the client across the life cycle of a campaign, ensuring that Gupta Media provides top-notch, integrated performance marketing services that grow our clients' businesses.

    Key Responsibilities:

    • Manage and oversee the day-to-day account management of key clients with the successful planning, execution, and tracking of marketing campaigns across media, creative, strategy, and reporting.
    • Write and define project scopes of work, set project timelines, outline creative briefs, and monitor progress to ensure deadlines, budgets, and client expectations are met across the integrated campaign lifecycle.
    • Serve as the primary liaison between clients and internal teams across Media (paid and organic), Creative, Strategy, and Analytics & Reporting, translating client needs into tactical solutions, and delivering cohesive and efficient campaign execution.
    • Develop a deep understanding of the client's business objectives, brand, and marketing strategies to advocate for their needs and opportunities within the agency effectively.
    • Identify opportunities for expanding business relationships with clients, collaborating with the Account Director to propose new projects and media solutions that align with their growth objectives.
    • Ensure transparency and ongoing communication throughout the campaign lifecycle to maintain client satisfaction and trust.

    Qualifications:

    • Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
    • 5+ years of experience in account or project management within a marketing or advertising agency setting.
    • Strong understanding of performance marketing, creative campaign development, and marketing strategy. Experience in paid media planning and buying across digital platforms like Facebook Ads and Google Ads is a plus.
    • Knowledge of digital media creative best practices including experience managing creative campaigns from concept development to execution.
    • Proven track record of managing multiple client accounts and successfully delivering projects on time and within budget.
    • Exceptional communication and interpersonal skills, with a reputation for solving clients' problems quickly and effectively.
    • Process driven, highly organized with a strong attention to detail, able to effectively prioritize and execute tasks across multiple projects within a fast-paced environment.

    At Gupta Media, we work hard every day to be better at all that we do — and that includes fostering a diverse and inclusive community that encourages and respects a broad range of backgrounds, experiences, and ideas. Join us and help us find the next great idea.

    Gupta Media is an office-first (with flexibility) organization.

  • Windsor Communities

    Service Manager

    2 weeks ago

    Windsor Communities Boston, United States

    **Service Manager | **The Victor by Windsor - Boston, MA** · At Windsor Communities, it's all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedication that cannot be beat. You are ha ...

  • D.H. Pace Company, Inc.

    Service Manager

    3 weeks ago

    D.H. Pace Company, Inc. South Boston, United States

    **Pasek Security Company, a DH Pace Company, Inc.,** is seeking to hire a **Service Manager** in our Boston, MA office This individual will manage equipment, service, and installation technicians. This position will be very hands-on directly leading our commercial door service an ...

  • Belimed

    Field Service Manager

    2 weeks ago

    Belimed Boston, United States

    Build a · career with · confidence · **Field Service Manager - East (New England)** · Belimed is a leading global supplier of innovative cleaning, disinfection and sterilization solutions for medicine, with subsidiaries in Europe, USA and China. Under the brand name Belimed we de ...

  • More Than Words

    Career Services Manager

    3 weeks ago

    More Than Words Boston, United States

    **About More Than Words** · More Than Words (MTW) is a social enterprise that empowers youth, ages 16-24, who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage the ...

  • The Langham

    Room Service Manager

    2 weeks ago

    The Langham Boston, United States

    Job Summary · - **PURPOSE AND OBJECTIVES OF POSITION*** · - The Room Service Manager is a member of the Food and Beverage team whose primary responsibility is to ensure that the Hotel's service standards and Food & Beverage revenues are met or exceeded in Room Service. Hospitable ...

  • The Langham Boston

    Room Service Manager

    2 weeks ago

    The Langham Boston Boston, United States

    **Perks**: · Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more. · **PURPOSE AND OBJECTIVES OF POSITION** · The Room Service Manager is a member of the Food and Beverage team whose primary responsibility is to ...

  • Braintree Technology Solutions Inc.

    Service Delivery Manager

    2 weeks ago

    Braintree Technology Solutions Inc. Boston, United States

    Participate in the Program roadmap, rollouts, and strategic discussions with internal and customer stakeholders. · - Maintain alignment with Program Director/Business Relationship Managers. · - Maintain an overall Program-level view with the current state/progress and achievement ...

  • Autodesk

    Service Offering Manager

    3 weeks ago

    Autodesk Boston, United States

    Job Requisition ID # · - 24WD78193 · Position Overview · At Autodesk, we are all about creating irresistible experiences that unlock value for our customers. Our Customer Success Offerings & Practice team works with our product, marketing, sales, digital experience, and customer ...

  • Outcomes Operating Inc

    Manager, Data Services

    1 week ago

    Outcomes Operating Inc Boston, United States

    **JOB SUMMARY** · As a manager, your focus will be technical leadership and helping to shape the success of the development team. You will direct the team to provide an effortless experience for our clients by coordinating with development leadership, hosting team meetings, maint ...

  • Titan Ventures

    IT Service Manager

    3 weeks ago

    Titan Ventures Chelsea, United States

    A job that protects lives, values, and the environment? You can find it with us at Minimax. We are one of the market leaders in fire protection and are known worldwide for our innovative technologies and excellent research. As an IT Service Manager, you will be responsible for ou ...

  • CDP

    Client Services Manager

    1 week ago

    CDP Boston, United States

    **Job Summary**: · The Client Services Manager will own a diverse portfolio of clients and will be responsible for ensuring the success of the direct marketing programs and other initiatives which drive the fundraising efforts of each Client. They will work closely with internal ...

  • Isabella Stewart Gardner Museum

    Creative Services Manager

    3 days ago

    Isabella Stewart Gardner Museum Boston, United States

    : · **Department**: Marketing · **Reports to**: Director of Marketing and Communications · **Classification**: Exempt, full-time with benefits · **Salary range**: $81,000-$90,000 depending on relevant experience · **Isabella Stewart Gardner Museum Core Values** · Isabella Stewart ...

  • More Than Words

    Career Services Manager

    6 days ago

    More Than Words Boston, United States

    **About More Than Words** · More Than Words (MTW) is a social enterprise that empowers youth, ages 16-24, who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage the ...

  • Mystic Valley Elder Services

    Resident Services Coordinator/case Manager

    2 weeks ago

    Mystic Valley Elder Services Boston, United States

    **Resident Service Coordinator** · Case Management without the travel If you have a passion for working with older adults, like being the go-to person when someone needs help and enjoy having fun all while making an impact in someone's life, this is the position for you. The Resi ...

  • Fusion Dynamics

    Nursing service management

    1 day ago

    Fusion Dynamics Somerville, United States

    We are dedicated to caring for PEOPLE. We value LIFE. What do YOU care about? Do you know how to inspire, motivate, and lead people? Do you want to shape the future of nursing and develop modern, service-oriented concepts for residents and employees? Are you looking for a company ...

  • Brigham & Women's Hospital(BWH)

    Clinical Manager, Adult Respiratory Services

    1 week ago

    Brigham & Women's Hospital(BWH) Boston, United States

    **Clinical Manager, Adult Respiratory Services** · Shift: 40 Hours / Nights** / **Remote work as necessary · BWH - ADULT RESPIRATORY CARE · GENERAL SUMMARY/ OVERVIEW STATEMENT · Responsible for all aspects of the adult program under the guidance of the Sr. Manager and Pulmonary M ...

  • Encore Global

    Event Sales Manager, Hotel Services

    1 week ago

    Encore Global Boston, United States

    Position Overview · The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and reven ...

  • Philips

    Services Partner Performance Manager

    2 weeks ago

    Philips Cambridge, United States

    **Job Title**: Services Partner Performance Manager · **Services Partner Performance Manager** · The Services Partner Performance Manager is a new role within the Performance Delivery Office in Hospital Patient Monitoring (HPM) and works closely with the service delivery stakehol ...

  • AFL Telecommunications LLC

    Field Services Project Manager

    2 days ago

    AFL Telecommunications LLC Boston, United States

    SCOPE OF RESPONSIBILITIES: · - Provide overall management for implementation of medium to large size E,F&I projects, with medium/high complexity, within a Customer network. · - Primary responsibility of Services Project Managers is to successfully manage Customer projects, drivin ...

  • ELAINE CONSTRUCTION

    Construction Service/warranty Manager

    4 days ago

    ELAINE CONSTRUCTION Boston, United States

    **Position Summary**:The Service Manager is responsible for overseeing and coordinating all the activities to oversee our newly formed service department. Their duties include providing highest level of customer service, developing lasting business relationships and managing the ...