Field Service Manager - Boston, United States - Belimed

Belimed

Verified Company

Boston, United States

7 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Build a
career with
confidence

Field Service Manager - East (New England)

Belimed is a leading global supplier of innovative cleaning, disinfection and sterilization solutions for medicine, with subsidiaries in Europe,
USA and China.

Under the brand name Belimed we develop, produce and distribute equipment for hospitals and clinics.

Our more than 1000 employees in 10 countries have been working tirelessly for over 40 years to provide our customers with absolute confidence in sterile processing solutions.

As the
Field Service Manager** you will manage all aspects of the designated service region, including but not limited to, workforce selection, performance management, P&L monitoring, territory needs and opportunities, as well as customer relations.

Territory:
Massachusetts, New York, Rhode Island, Connecticut, New Hampshire, Vermont, Maine

How you will impact Belimed and our clients

Monitor and manage the overall performance of the service zone, including revenue, expense management, and penetration into the install base
Ensure the achievement of all key and operational measures, especially in the areas of safety, development, customer satisfaction, operational improvements, revenue generation, and profitability
Develop and manage growth and profitability of the field service business by tracking financial performance to ensure profitability
Partner with the Sales team to assist in securing capital equipment sales, new service opportunities, and to retain current business; presents the service offering to customers as required
Lead the hiring, training, and development of the field service team
Drive performance management, including performance reviews, coaching, and development opportunities to direct reports
Develop and implement profitable service programs resulting in sales lead generation and excellent customer service
Promote seamless collaboration between Sales and Service teams to drive profitability and efficiency

What you need to succeed

Associate's degree or equivalent work experience
Handson experience managing a field team of 510 mechanical technicians
Ability to creatively solve business problems through gathering and analyzing data
Excellent interpersonal and communication skills
Proficiency in Microsoft Office Suite and other basic computer literacy
Knowledge of OSHA standards in a service environment
Acceptable driving record
Ability to travel extensively with little notice prior to travel (~15% overnight)
Able to obtain a valid passport for occasional international travel

Join our team and take your career further.

>>> APPLY ONLINE NOW

As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, 401(k) with a partial company match, paid time off and more This role will also be eligible for the Car Allowance program, company cell phone and laptop.

Resume submittals from individual recruiters or third party recruiting agencies will not be considered at this time.

USA
Human Resources