Room Service Manager - Boston, United States - The Langham Boston

The Langham Boston
The Langham Boston
Verified Company
Boston, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Perks:

Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more.


PURPOSE AND OBJECTIVES OF POSITION


The Room Service Manager is a member of the Food and Beverage team whose primary responsibility is to ensure that the Hotel's service standards and Food & Beverage revenues are met or exceeded in Room Service.

Hospitable, welcoming and friendly guest service are essential requirements of the position.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prepare daily/weekly payroll and schedule
  • Schedule and conduct monthly departmental meetings
  • Complete projects delegated by Manager in timely manner
  • Maintain inventory of supplies/approve all requisitions
  • Maintain POS systems and update product pricing
  • Ensure maximum level of guest service while maintaining Langham standards
  • Handle guest requests/complaints

SUPPORTIVE FUNCTIONS

  • 85% Floor Management
  • 15% Administrative work

JOB KNOWLEDGE, SKILL AND ABILITY

  • Experience with and good understand of Micros POS and F&B Menu knowledge

SAFETY REQUIREMENTS

  • Food Safety: Abides by food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food prep and delivery activities.

EDUCATION AND/OR EXPERIENCE

  • Minimum 1 year of experience in Food & Beverage Management in a 45 star hotel, and/or room service.

CERTIFICATES, LICENSES, REGISTRATIONS

  • ServSafe Alcohol and/or TIPS

PHYSICAL DEMANDS

  • Able to grasp, lift and/or carry up to 25 lbs. as needed.
  • Able to work long hours plus the ability to stand, sit or walk for extended periods of time
More jobs from The Langham Boston
See all jobs of The Langham Boston