- Handle customer inquiries and complaints
- Provide information about the services
- Fax patient results to doctors
- Give turn around times and where specimens are at in that process
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Hours are M-F 10am-6pm
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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Customer Service Rep.
5 days ago
Valley National Bank Wayne, United StatesResponsibilities include but are not limited to: · - Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. · - Assist the Payoff/Satis ...
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Customer Service Rep
1 week ago
Axelon Southfield, United StatesJob Description: ***Training is in person in Southfield, MI*** Candidates must be located within a commutable distance of Southfield, MI (within 30 miles) · ***Once nesting is complete (after May 20th) work is virtual*** · Max Pay Rate 20$/hr · - 1 year CSR experience · Worke ...
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Customer Service Rep I
1 week ago
Blue Cross Blue Shield of Michigan Southfield, United StatesJob Description · Customer Service Rep I · Full-time · Shift: 8:00 am to 5:30 pm · (Shift bidding process based on seniority) · Southfield, MI · Assessment required - Customer Service Rep · Analyzes, evaluates, resolves and primarily responds to low complexity level membersh ...
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Customer Service Rep I
1 week ago
Blue Cross Blue Shield of Michigan Southfield, United StatesCustomer Service Rep I Full-time Shift: 8:00 am to 5:30 pm (Shift bidding process based on seniority) Southfield, MI Assessment required - Customer Service Rep Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lin ...
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Optical Service Rep
1 week ago
Henry Ford Hospital Troy, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Optical Service Rep
5 days ago
Henry Ford Health System Troy, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Customer Service Rep
1 week ago
Republic National Distributing Company Livonia, United StatesThe Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas. May respond to e-mail inquiries. Customer service is the primary function but may i Customer Service, Service, Sw ...
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Guest Services Rep Full
2 weeks ago
Extended Stay Farmington Hills, United StatesExtended Stay Stansbury Blvd. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservatio ...
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Senior Rep, Customer Service
1 week ago
APL Logistics Farmington, United StatesJob Description Senior Rep, Customer Service (TMS) (1st Shift) - Farmington Hill MI M ) **Description** · This position is the Ford operations coordinator for our customer Ford Motor Company and exists for the purpose of 1) being the senior operations coordinator with higher ski ...
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Customer Service Rep
2 weeks ago
SBM Management Services Hamtramck, United States· Position at SBM Management · SBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related ...
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Customer Service Rep
2 weeks ago
SBM Management Services Dearborn, United States· Position at SBM Management · SBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related ...
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Cashier/Customer Service Rep
6 days ago
Bazco Farmington, United StatesJob Description · Job DescriptionJOB DESCRIPTION FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) · Reports To: Manager, Assistant Manager, or Shift Leader on duty · Job Summary: You will be responsible for operating the cash register, handling cash and credit transactions, ...
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Customer Service Rep I
18 hours ago
Trinity Health Farmington, United StatesEmployment Type: · Full timeShift: · Description: POSITION PURPOSE · Performs the day-to-day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS ...
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Customer Service Rep I
1 week ago
Trinity Health Farmington, United StatesEmployment Type: · Full timeShift: · Description: · POSITION PURPOSE · Performs the day-to-day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned P ...
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Customer Service Rep
5 days ago
RA Metals Sterling, United StatesESSENTIAL DUTIES AND RESPONSIBILITES (Other duties may be assigned) Answers phone calls quickly and efficiently. · Assists counter customers with orders, quotes, and delivery times. · Conducts all counter sales transactions by entering orders into the computer. · Maintains goo ...
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Optical Service Rep
1 week ago
Henry Ford Health System Westland, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Optical Service Rep
1 week ago
Henry Ford Hospital Westland, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Optical Service Rep
1 week ago
Henry Ford Hospital Westland, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Customer Service Rep
5 days ago
Tony Volpe Agency Sterling Heights, United StatesJob Description · Job DescriptionOur office is rapidly growing and we are looking for the right Allstate experiencedindividual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provi ...
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Optical Service Rep
1 week ago
Henry Ford Health System Westland, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
Customer Service Rep - Southfield, United States - North West Labs
Description
Job Description
Job DescriptionWe are seeking a Customer Service Rep to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Qualifications: