- Answers phone calls quickly and efficiently.
- Assists counter customers with orders, quotes, and delivery times.
- Conducts all counter sales transactions by entering orders into the computer.
- Maintains good product knowledge to ensure timely and efficient customer service.
- Verifies and completes all necessary information before entering sales transactions.
- Provides suggestions needed to meet and/or exceed sales goals.
- Resolves or alerts management regarding inventory issues or customer concerns.
- Receives payment or obtains credit authorization. Examines defective materials returned by customers to determine if refund or replacement should be made.
- Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of products. Maintain a clean and organized showroom.
- Ability to understand customer needs and meet those needs.
- Highly organized with exceptional follow-through abilities.
- Experience in developing relationships with customers.
- Strong verbal and written communications.
- High integrity with advanced social skills and ability to make solid connections.
- Personality that blends well with a fast-paced, goal-driven environment.
- Strong problem-solving skills.
- Motivation, drive, and a self-starting attitude.
- Competitive individual contributor who also loves to win as a team.
- Basic mathematical skills. Proficient understanding of units of measure.
- Basic computer skills and proficiency with Microsoft Office.
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Customer Service Rep
2 weeks ago
Tony Volpe Agency Sterling Heights, United StatesJob Description · Job DescriptionOur office is rapidly growing and we are looking for the right Allstate experiencedindividual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provi ...
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customer service rep ii
4 days ago
Dal-Tile Corporation Sterling Heights, United States Paid WorkJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. · Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, w ...
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Customer Service Rep(02701)
6 days ago
Domino's Franchise Macomb, United StatesJob Description · Job DescriptionJob Description · Customer Service Representative: · Offer smiles to customers over the phone and in person. Data entry of customer information into our point of sales system. Help with all general restaurant duties. Must be able to work evenings ...
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Customer Service Rep
4 days ago
Daltile Sterling Heights, United States Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples an ...
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Optical Service Rep
2 weeks ago
Henry Ford Hospital Troy, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Optical Service Rep
3 weeks ago
Henry Ford Health System Troy, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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customer service rep
4 weeks ago
Rochester Oakland TWP Agency LLC Rochester Hills, United StatesJob Description · Job DescriptionWe are searching for a candidate to fill an opening as a customer service representative for our Insurance Agency located in Rochester Hills Michigan. The ideal candidate will posses excellent soft skills, work well with the public, posses excelle ...
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Customer Service Rep/ Scheduler
5 hours ago
U.S. Farathane Troy, United States** US Farathane, LLC** · ** Customer Service Rep/ Scheduler** · Troy, MI 48084 · **US Farathane** has been a leading source of plastics manufacturing, supplying the automotive industry for over 40 years. Through highly technical research and development, coupled with a diverse ...
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Customer Service Rep
2 weeks ago
Republic National Distributing Company Livonia, United StatesCustomer Service Rep · Location: Livonia, MI, US, 48150 · Req ID: Work Location Type: On Site Date: Apr 25, Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest ...
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Customer Service Rep(02348)
6 days ago
Domino's Franchise Troy, United StatesJob Description · Job DescriptionJob Description · Answering phones, handling customer relations, labeling boxes, cutting and boxing products coming out of the oven, stretching and topping pizzas, cleaning and restocking, lifting up to 50lbs. Must meet grooming and hygiene standa ...
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Optical Service Rep
1 day ago
The Henry Ford Health System Southfield, United States Full timeGreets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in Optical, Service, Healthcare, ...
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Customer Service Rep
4 days ago
Henderson Glass New Baltimore, United States· Henderson Glass · Who we need: · At Henderson we are looking for those interested in a career with our growing company. We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere. · Job Summary: · CSA's are ...
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Optical Service Rep
2 weeks ago
Henry Ford Hospital Westland, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Optical Service Rep
5 hours ago
Henry Ford Health System Westland, United States Full timeGENERAL SUMMARY: · Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in HFO Point ...
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Customer Service Rep
3 weeks ago
Amplitude HR Walled Lake, United StatesJob Description · Job DescriptionCustomer Service Representative · Location: Milford, MI · Temp to Hire position Monday-Friday 8am-4pm · We are looking for a customer service office team member who will be responsible for helping customers, helping with high level accounting, sh ...
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Lab Service Rep Outreach
2 weeks ago
Henry Ford Health Detroit, United StatesGENERAL SUMMARY: · Functions with a high degree of independence to perform specimen collection, accessioning, and preparation for transport as a primary function. Helps to identify and meet the needs of laboratory customers. Corresponds within the office and by telephone to pr ...
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Hybrid Customer Service Rep
3 weeks ago
TEKsystems Troy, MI, United StatesHybrid CSR · Experience Level: Entry · Employment Type: Full-Time, Contract to hire · Location: Troy, MI · Pay: $16-17 per hour · Shift: Monday-Friday between 9am-7:00pm (training will be 4 weeks 9:30am-6pm) · A Day in the Role: · Will be handling about 50-80 inbound calls per ...
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Cashier/Customer Service Rep
2 weeks ago
Bazco Farmington, United StatesJob Description · Job DescriptionJOB DESCRIPTION FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) · Reports To: Manager, Assistant Manager, or Shift Leader on duty · Job Summary: You will be responsible for operating the cash register, handling cash and credit transactions, ...
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Financial Services Sales Rep
2 weeks ago
Knewsales Group Detroit, United StatesJob Description · Job DescriptionDETROIT METRO AIRPORT - ASSOCIATE SALES REPRESENTATIVE · All prior sales experience accepted · Want a job where you can easily earn $35/hour while building incredible confidence and learning 'the art of closing the sale'? We are looking for indivi ...
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Senior Rep, Customer Service
5 hours ago
APL Logistics Farmington, United StatesJob Description Senior Rep, Customer Service (TMS) (1st Shift) - Farmington Hill MI M ) **Description** · This position is the Ford operations coordinator for our customer Ford Motor Company and exists for the purpose of 1) being the senior operations coordinator with higher ski ...
Customer Service Rep - Sterling, United States - RA Metals
Description
ESSENTIAL DUTIES AND RESPONSIBILITES (Other duties may be assigned)None.
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATION, LICENSES, REGISTRATIONS
None required.
SKILLS & ABILITIES
Work involves standing and walking, ability to lift up to 50 pounds and office duties performed from a seated position. There is potential for eye strain from reading detailed materials and looking at a computer screen. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboards at a moderate skill level.The employee frequently is required to talk or hear.
WORK ENVIRONMENT
The noise level in the work environment is usually quiet in the office area. The noise level in the warehouse is usually moderate. The warehouse space is not climate controlled.