MD TUFAEL AHMED

I am Md Tufael Ahmed. I am a green card holder. I have completed BBA and MBA in marketing. Now I am Seeking for a Full-time/ Part-Time position as a Room Attendant/Room Attendant Supervisor with more than five (5) years of work experience in the relevant field.

I have experience on management site as well. I am good in computer technologies. So I am also be able to handle the computer related work if needed. 

Residence Inn by Marriott, Madison Height, Michigan, MI 48071, USA

Position: Room Attendant 

From: 04 May 2023 to Present

Job Responsibilities: 

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers and ashtrays.
• Restocking beverages and food items in the minibar.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Hotel Surma International, Sylhet, Bangladesh

Position: Room Attendant 

From: January 2015 to December 2022

Job Responsibilities:

• Cleaned and returned vacant rooms to occupant-ready status.
• Locked guest rooms after performing housekeeping services and maintained complete security.
• Welcomed guests, provided answers to questions and anticipated guests' service needs.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Interacted pleasantly with clients and guests when performing daily duties.
• Delivered extra linens, paper products and toiletries to guests.
• Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
• Responded quickly to guest inquiries and delivered linens and personal care items upon request.
• Inspected furniture for damage or stains in between guest stays.

Cinnamon Restaurant, Huntingdon, United kingdom 

Position: Waiter

From: January 2011 to December 2014

Job Responsibilities:

• Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
• Handled food safely and kept spaces clean to protect customers from food borne illness and maintain proper sanitation.
• Calculated charges issued table checks and collected payments from customers.
• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
• Suggested additional items to customers to increase restaurant sales.

• Anglia Ruskin University, Cambridge, United Kingdom

Masters of Business Administration (MBA) – December 2014

• Metropolitan University, Sylhet, Bangladesh 

Bachelor of Business administration (BBA) - February, 2010