- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
- Retail management experience preferred
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
-
Event Manager
1 week ago
FusionWorks Onalaska, United StatesEvent Manager (m/f/d) · Part-time or Full-time · RIWA - Turning all geoinformation into a digital experience · We are the leading GIS company in Bavaria. With innovative products and comprehensive services, we provide our customers from the municipal and public sector as well ...
-
Infinity Ventures Onalaska, United StatesBusiness Analyst (m/f/d) IT Projects in the Automotive Industry · Become a STAR. Create the future. · For the STAR division ENGINEERING | Böblingen, Sindelfingen · We love cars. Whether it's autonomous driving, intelligent assistance systems, automotive E/E systems and bus system ...
-
Personal Disponent
3 weeks ago
Phoenix Industries Onalaska, WI, United States Freelance**Job Number**: 23000 · **Job Details**: We are looking for a personnel consultant (m/f/d) in Meißen to strengthen the team of a personnel service company. · Your tasks include accompanying our employees from onboarding to exit, conducting HR-related negotiations, consultations a ...
-
Eclipse Innovations Onalaska, United StatesAbout INP Deutschland GmbH: · We are a privately owned engineering company based in Römerberg. From our home in the Palatinate region, we have successfully managed projects all over the world for over 30 years. Our clients include industry leaders in international power plant an ...
-
Assistant Manager
1 week ago
DRM Arby's Onalaska, United States Full timeEmployer: DRM Arby's · Hourly Assistant Manager (45-Hour Work Week) · Why should you join the DReaM Team? · To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, an inspire the customer · A ...
-
Insurance Sales
1 week ago
Compeer Financial Onalaska, United StatesCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture · Tell me more about this opportunity. · Position Overview: · This position markets and sells Compeer Financials insurance products to clients and prospecti ...
-
Crop Insurance Client Coordinator
1 week ago
Ag Jobs Onalaska, United States Full timeCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture · Tell me more about this opportunity. · Position Overview: · This position assists in supporting the servicing, processing and sales support for insurance ...
-
Recycling Production Leader; Mon
1 week ago
Dynamic Lifecycle Innovations Onalaska, United StatesJob Description · Job DescriptionRecycling Production Lead – 2nd Shift · At Dynamic Lifecycle Innovations, our mission is to improve the world with innovative sustainability efforts, and empower our team members to be the best they can be. We are an industry leader in electronics ...
-
Manager, Medical Inventory
5 days ago
Morries Onalaska Cadillac Chevrolet Llc Onalaska, WI, United StatesOur Onalaska Chevrolet location is growing and we are looking to add a Used Car Manager to our team · Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnes ...
-
Customer Experience Partner
1 hour ago
Dynamic Lifecycle Innovations Onalaska, United StatesJob Description · Job DescriptionCustomer Experience Partner · At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an industry leader in electronics life cycl ...
-
Production Lead; Mon
1 hour ago
Dynamic Lifecycle Innovations Onalaska, United StatesJob Description · Job DescriptionRecycling Production Lead – 2nd Shift · At Dynamic Lifecycle Innovations, our mission is to improve the world with innovative sustainability efforts, and empower our team members to be the best they can be. We are an industry leader in electronics ...
-
Technical Engineer Platform
1 week ago
Compeer Financial Onalaska, WI, United StatesCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace cultureTell me more about this opportunity.Position Overview: · This position serves as a technical contact in matters related to computer hardware, software and ope ...
-
Field Service Technician
2 weeks ago
TDS Telecom Careers Onalaska, WI, United States Full timeAs a Field Service Technician , you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will have direct, face-to-face contact with our customers and is expected to be proa ...
-
Lead HVAC Installer
1 week ago
Coulee Region Heating and Air Conditioning L.L.C. Onalaska, United StatesJob Description · Job DescriptionWe are looking for an HVAC Installer Technician to join our team You will install, service, and repair heating and air conditioning systems. · Responsibilities: · Install new heating, ventilation, and air conditioning systems · Manage a team of 2 ...
-
Account Executive-Locknet
1 week ago
EO Johnson Business Technologies Onalaska, United States Full timeEmbark on a dynamic career journey with us As a leading Managed Services Provider, we're on the lookout for a passionate and results-driven Account Executive to join our innovative team. If you're ready to shape the future of client relationships, drive business growth, and thriv ...
-
Senior Sales Executive
1 hour ago
Dynamic Lifecycle Innovations Onalaska, United StatesJob Description · Job DescriptionSenior Sales Executive · At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an industry leader in electronics life cycle man ...
-
Senior Sales Executive
1 hour ago
Dynamic Lifecycle Innovations Onalaska, United StatesJob Description · Job DescriptionSenior Sales Executive - Consumer Returns & Reverse Logistics · At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an indust ...
-
Fitness Manager
1 week ago
Anytime Fitness Onalaska, United StatesWhy Join Our Team? · Let's grow together, and become better together We strive to be the best professionals in the fitness industry. · We are a high energy team that will do anything we can to provide an incredible experience for our staff and members. · The fitness industry is a ...
-
Overnight Closer
1 week ago
Planet Fitness Onalaska, United States Full timeAt Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others ...
-
Material Sort and Scrap Specialist
1 hour ago
Dynamic Lifecycle Innovations Onalaska, United StatesJob Description · Job DescriptionScrap Specialist 1 · Do you want to learn the value in our everyday electronics? As a Scrap Specialist, you will come to understand just how much value electronics have · At Dynamic Lifecycle Innovations, our mission is to improve the world with i ...
Customer Service Manager - Onalaska, United States - Michaels
Description
Store - LA CROSSE, WIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Physical Requirements
Work Environment
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit )
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit . )
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.