- Complimentary Black Card Membership
- Company-Supported Training
- Career Growth Opportunities
- Rewards and Recognition Initiatives
- Welcome members, potential members, and guests with top-notch customer service.
- Manage front desk tasks such as:
- Answering calls in a friendly manner and addressing inquiries.
- Checking members into the system.
- Assisting with new member registrations.
- Conducting tours for potential members.
- Update member accounts as necessary.
- Address member inquiries promptly and professionally, escalating issues to the appropriate manager when required.
- Contribute to maintaining the club's cleanliness and organization.
- Conclude daily operations and handle banking responsibilities.
- Prior background in customer service preferred.
- Basic computer skills.
- Passion for fitness and well-being.
- Upbeat and positive demeanor.
- Punctuality and reliability are essential.
- Outstanding customer service abilities, exceeding member expectations.
- Effective listening skills with a talent for problem-solving.
- Display diplomacy and use appropriate language in all interactions.
- High School diploma or equivalent (GED).
- Minimum age requirement of 18.
- Continuous standing and walking during shifts.
- Regular verbal communication in person or over the phone.
- Ability to work overnight shifts (3rd shift).
- Occasional lifting of up to 50 lbs may be necessary.
- Exposure to hazardous substances may occur intermittently.
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Overnight Closer - Oconomowoc, United States - Planet Fitness
Description
At Planet Fitness, we take pride in fostering a supportive environment that encourages individuals to embrace a healthy way of life. Our main objective is to empower both our members and staff to unlock their full potential.
We are currently seeking a dynamic individual with high energy levels, a genuine desire to assist others, and a determination to excel in their role to join our team as Overnight Closer (Member Services Representative).
Why Choose Planet Fitness?
Key Responsibilities:
Qualifications:
Physical Requirements: