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    Service Coordinator - Santa Rosa, United States - Hansel Automotive Group

    Hansel Automotive Group
    Hansel Automotive Group Santa Rosa, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionHansel Ford Lincoln is looking for a Service Coordinator to join our Santa Rosa team

    Pay Range:
    The Service Coordinator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.45 and $20.00.

    Benefits and Perks

    • Medical Benefits
    • Dental Plan
    • Vision Plan
    • 401-K
    • 401-K employer contributions
    • Flexible Spending Plans
    • Employee Discounts on vehicles, service and parts

    Responsibilities and Duties

    • Greet our customers with a smile as they arrive
    • Answer a multiple line phone system
    • Complete service documents as necessary
    • Create service appointments and make follow-up calls
    • Assist in managing the service loaner fleet
    • Embody hospitality every day in every way
    • Work well in a fast-paced environment

    Qualifications and Skills

    • Previous Service or Phone experience within a dealership is a huge plus
    • Multiple-line telephone experience is important
    • Manage/deescalate high stress calls
    • Able to meet and greet the public with enthusiasm
    • Display the highest level of professionalism
    • Must be reliable and punctual
    • Pass a drug test
    • Pass a criminal background check
    • Able to utilize computerized tracking systems
    • Desire and demonstrated commitment to greatness
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