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    Dental Front Desk Supervisor - Philadelphia, United States - Simply Beautiful Smiles

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    Job Description

    Job DescriptionDescription Our state-of-the-art dental practice is searching for an organized and experienced Dental Front Desk Supervisor at our Academy Office. The ideal candidate for this position has exceptional communication skills with a focus on customer service. The Front Desk Dental Supervisor is a crucial team member of the staff-driven dental office. This is a management position responsible for all of the non-clinical operational success of the office.

    What Simply Beautiful Smiles Offers you as a Dental Front Desk Supervisor:
    • Competitive Compensation and Benefit Package
    • Modern offices equipped with the latest dental technology
    • Teaching environment with succession planning and tuition reimbursement
    • Healthcare Benefits (Medical, Prescription Drugs, Dental and Vision)
    • 401(k) Savings Plan


    What you can offer Simply Beautiful Smiles as a Dental Front Desk Supervisor :
    • Overseeing dental office teams including, but not limited to Front Desk, Dentists, Hygienists, Dental Assistants, and all dental staff.
    • The ability to multi-task, address large and minor staffing issues, and to ensure that each team member is able to complete his or her responsibilities each day
    • Support the Office Manager with new projects and daily operations
    • Ensure providers' schedules are maintained, are full, and are balanced efficiently
    • Maintain staff schedule
    • Arrange the dental office calendar monthly and make changes accordingly
    • Follow up with staff regarding pending matters i.e. licensing, payroll, etc.
    • Listen and resolve complaints from staff and patients
    • Manage the condition of the office and arrange necessary repairs
    • Run and send all weekly and monthly reports
    • Maintain office standards of excellent customer service
    • Listen and mentor all staff members regarding how to address patient concerns or questions.


    Minimum Qualifications
    • Dentrix Enterprise experience
    • Experience working with patients in a dental office
    • Must be able to work onsite at the office
    • Flexible schedule
    • Supervisory experience highly preferred
    • Minimum of High School Diploma or GED equivalent


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