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Norwich

    Center Director - Norwich, United States - InBloom Autism Services

    InBloom Autism Services
    InBloom Autism Services Norwich, United States

    2 weeks ago

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    Description


    At InBloom Autism Services, we strive to create an inviting environment for children with Autism Spectrum Disorder (ASD) to learn and develop.

    We employ the most dedicated professionals and give them access to the right resources, training, and support they need to bring their very best to the children and families we work with every single day.

    This is a temporary role starting at the end of April until September 9th.


    We are seeking a Center Director of Operations for our Norwich Learning Center The Center Director is responsible for overall business operations and growth of the Center as they oversee and prioritize clinical integrity and optimal outcomes by engaging with staff, families we serve, and the community.

    Responsibilities
    Workforce Management


    Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and values; manage day to day Center staff to include recruiting, staff onboarding, performance management, employee relations, policies and procedures, compliance, culture stewardship, training and development; liaison with support departments to find resolution to employee issues.

    Scheduling


    Develop and maintain Center staffing schedule within scheduling system; assign caseloads and room assignments among the team to achieve target impact hours for Center; ensure hours are converted timely and manage attendance expectations.

    Client Onboarding


    Lead intake process and onboard new clients and families; ensure insurance approvals are completed and authorizations are updated; manage client and family satisfaction and accountability.

    Business Development - establish new and maintain existing relationships with referral partners (i.e. Clinical/child psychologist, LCSW, PCP, neurologists, etc.); partner with Client Experience and Marketing to develop referral pipeline and goals aligned to target growth projections.
    Financial Oversight


    Accountable for financial and operational performance of the Center; manage annual Center budget and additional forecast needs; identify barriers to meeting budget goals and create action plans to overcome; ensure client invoices are processed; make effective business decisions based on data analysis, organizational observations, and cost controls.

    Facilities


    Opening/closing of Center; upkeep and cleanliness/maintenance of Center; management of vendor contracts (cleaning, HVAC, Culligan/water, pest control); ensure all equipment is safe and in proper working condition for clients.

    Qualifications
    Bachelors degree in Business, Operations Management, or related field.
    5+ years of management, operations, and leadership.
    Healthcare environment experience required, behavioral health preferred
    Strong business acumen; understanding of general finance and budgeting.
    Ability to build consensus and positive relationships among staff, clients, families, external vendors and referral sources.
    Excellent communication and organizational skills.
    Must be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
    Benefits
    Competitive salary, plus monthly bonus potential
    Potential relocation bonus if moving
    Weekly pay on Friday
    Accrue 15 days of PTO, 6 Paid Holidays, Birthday PTO, and a Paid Training Day
    Medical, vision, and dental benefits
    Mental Health support | Employee Assistance Program
    401k with up to 6% matching
    Career advancement for those who are dedicated and work hard

    A management team that cares about your professional development, your ideas and suggestions, and maintaining a fun, supportive company culture.

    by Jobble

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