Jobs
>
Denver

    Call Center - Denver, United States - Clinica Family Health

    Clinica Family Health
    Clinica Family Health Denver, United States

    3 weeks ago

    Default job background
    Description
    What we offer:

    Benefits:
    • Medical
    • Dental
    • Vision
    • FSAs/HSAs
    • Accident/Hospital
    • Retirement Plan
    • + other Employee & Family Support Programs
    Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders
    Compensation: Approximately $ $21.91 per hour to start, or more if candidate has significant previous call center experience. All individual pay rates are calculated based on the candidate's experience and internal equity.

    What our employees have to say about working at Clinica:
    • "I love my work/life balance."
    • "I feel welcomed and appreciated by those I work with each day."
    • "This is a supportive and close knit work environment."
    • "Our supervisors encourage our growth."
    • "I love helping people and supporting my community."
    Overview of Role:

    *Full-Time Schedule:Monday-Friday from 7:45am-5pm. 40 hours per week.*
    **This is an in-person position at our Samuel building.**
    ***Training is provided to get you comfortable with our systems and processes.***

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    • Answer incoming calls professionally and use the computer to complete and document caller requests, while providing exceptional customer service.
    • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
    • Transfer calls and take/send messages according to protocol.
    • Maintain cultural sensitivity when dealing with customers and coworkers.
    • Take part in collaborative working relationships in the organization.
    POSITION QUALIFICATIONS:

    Education and Experience:
    • High School diploma or GED preferred.
    • Call center or medical facility experience preferred.
    • Customer service experience required.
    Knowledge, Skills and Abilities:
    • Fluency in Spanish preferred but not required.
    • Basic knowledge and comfortability with computers/technology.
    • Excellent grasp of Call Center guidelines, protocols and rules for scheduling and managing patients.
    • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
    • The capacity to maintain the trust and confidentiality of the callers.
    • Possess multi-tasking abilities and have good attention to detail.
    Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.
  • CyberTec

    Call Center

    3 weeks ago

    CyberTec Denver, United States

    Requisition ID · Requisition Name - Call Center - IT Help Desk · Folder - Office of Infrastructure & Technology (Client) · Customer Client · Quantity Requested 5 · Submission Deadline 09/27/2023 · Location Remote (1575 Sherman St. Denver, Colorado · Candidate must be in th ...

  • Neptune Enterprises

    Call Center Agent Inbound

    3 days ago

    Neptune Enterprises Cherry Hills Village, CO, United States Freelance

    Our Tempo-Team Engineering/Office/Recruitment division is a specialized personnel consultant for highly qualified professionals and executives in Germany. · Are you looking? We'll find it Innovation. Forward-thinking technologies. Highest quality. Our client, an internationally o ...

  • PrideStaff

    Call Center Representative

    2 weeks ago

    PrideStaff Denver, United States

    Call Center Representative · Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM · Pay Rate: $16-19/hr., Depending on Experience · Location:Denver, CO 80207 · Experience:Minimum 6 months of customer-facing experience. · Are you a natural at handling conversations over the phone? ...

  • Lincoln Tech

    Call Center Rep

    3 weeks ago

    Lincoln Tech Denver, United States

    Join us in shaping futures and making meaningful connections every day Lincoln Tech in Denver is seeking a driven National Call Center Representative to be the first point of contact for potential candidates. Your role will involve managing incoming inquiries and guiding interest ...

  • PrideStaff

    Call Center Representative

    2 weeks ago

    PrideStaff Denver, United States

    Call Center Representative · Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM · Pay Rate: $16-19/hr., Depending on Experience · Location: Denver, CO 80207 · Experience: Minimum 6 months of customer-facing experience. · Are you a natural at handling conversations over the phon ...

  • Hamilton

    Call Center Operator

    3 weeks ago

    Hamilton Denver, United States

    >> Call Center Operator - Customer Service Call Center Operator - Customer Service Summary Title:Call Center Operator - Customer ServiceID:2662-LALocation:Baton Rouge, LAApplication Deadline:N/ADescription · **A Different Kind of Call Center** · **Hamilton Relay** is seeking en ...

  • Omni Eye Specialists

    Call Center Representative

    3 weeks ago

    Omni Eye Specialists Denver, United States

    Overview: · Omini Eye Specialist is searching for an energetic, patient focused, team oriented, customer service-oriented individuals to join our multi-specialty Ophthalmology practice in Madison, Colorado. Great work hours, no major holidays, robust benefit package, a team orie ...

  • PrideStaff

    Call Center Representative

    3 weeks ago

    PrideStaff Denver, United States

    Call Center Representative · Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM · Pay Rate: $16-19/hr., Depending on Experience · Location: Denver, CO 80207 · Experience: Minimum 6 months of customer-facing experience. · Are you a natural at handling conversations over the phon ...

  • Omni Eye Specialists

    Call Center Representative

    2 weeks ago

    Omni Eye Specialists Denver, United States

    Overview: · Omini Eye Specialist is searching for an energetic, patient focused, team oriented, customer service-oriented individuals to join our multi-specialty Ophthalmology practice. This is a hybrid/remote Call Center Representative position with our Denver, Colorado office ...

  • STK Steakhouse

    Call Center Agent

    6 days ago

    STK Steakhouse Denver, United States

    The ONE Group is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion · Apply now ...

  • Call Graph Pro

    Call Center Representative

    1 week ago

    Call Graph Pro Denver, United States

    Job Description · Job DescriptionJob Title: Call Center Representative · Job Summary: · As a Call Center Representative, you will be the first point of contact for customers seeking assistance with products or services. Your primary responsibility will be to handle inbound and ou ...

  • STK

    Call Center Supervisor

    3 weeks ago

    STK Denver, United States

    Job Description · Job DescriptionPOSITION SUMMARY · The Reservations Supervisor is primarily responsible for overseeing the day to day operations of the Reservations Department, ensuring that agents are following procedures and providing first rate service by effectively taking r ...

  • STK Steakhouse

    Call Center Supervisor

    1 week ago

    STK Steakhouse Denver, United States

    POSITION SUMMARY · The Reservations Supervisor is primarily responsible for overseeing the day to day operations of the Reservations Department, ensuring that agents are following procedures and providing first rate service by effectively taking reservations and communicating gu ...

  • Apex Systems

    Call Center Manager

    2 weeks ago

    Apex Systems Denver, United States

    Client: Fortune 500 Insurance Company · Title: Vendor Operations Program Manager · Location: Denver, Colorado - On-site · Contract Duration: 10 Months - June 1st April 30th, 2025 · Years of Experience Required: 5+ years of experience in program management vendor management, tal ...

  • Apex Systems

    Call Center Manager

    2 days ago

    Apex Systems Denver, United States

    Client: Fortune 500 Insurance Company · Title: Vendor Operations Program Manager · Location: Denver, Colorado - On-site · Contract Duration: 10 Months - July 8th May 30th, 2025 · Years of Experience Required: 5+ years of experience in program management vendor management, talent ...

  • Rocky Mountain Law Enforcement Federal Credit Union

    Call Center Representative

    2 weeks ago

    Rocky Mountain Law Enforcement Federal Credit Union Denver, United States Full time

    The ROCKY MOUNTAIN LAW ENFORCEMENT FEDERAL CREDIT UNION has an opening for a Call Center/Customer Service Representative in our Denver branch. This is a full time in office position at our branch located at 700 W. 39th Avenue, Denver, CO · This position offers room to grow and a ...

  • Apex Systems

    Call Center Manager

    21 hours ago

    Apex Systems Denver, United States

    Client: Fortune 500 Insurance Company · Title: Vendor Operations Program Manager · Location: Denver, Colorado - On-site · Contract Duration: 10 Months - July 8th May 30th, 2025 · Years of Experience Required: 5+ years of experience in program management vendor management, tal ...

  • Apex Systems

    Call Center Manager

    1 week ago

    Apex Systems Denver, United States

    Client: Fortune 500 Insurance Company · Title: Vendor Operations Program Manager · Location: Denver, Colorado - On-site · Contract Duration: 10 Months - June 1st April 30th, 2025 · Years of Experience Required: 5+ years of experience in program management vendor management, t ...

  • Zynex

    Call Center

    4 days ago

    Zynex Englewood, United States

    Job Details · Level · Entry · Job Location · Corporate HeadQuarters - Englewood, CO · Remote Type · N/A · Position Type · Full Time · Education Level · High School · Salary Range · $ $21.00 Hourly · Travel Percentage · None · Job Shift · Day · Job Category · Cust ...

  • Zynex

    Call Center

    1 week ago

    Zynex Englewood, United States

    Job Details · Level · Entry · Job Location · Corporate HeadQuarters - Englewood, CO · Position Type · Full Time · Education Level · High School · Salary Range · $22.00 · Description · *Now offering 4-day/10-hour schedules for certain positions* *NO COLD CALLING* · A Pa ...