- Answer incoming calls promptly and professionally.
- Respond to customer inquiries regarding products, services, billing, and technical issues.
- Provide accurate information and guidance to customers.
- Resolve customer complaints and concerns efficiently and effectively.
- Perform outbound calls for follow-ups, surveys, and other customer-related activities.
- Meet or exceed performance targets, including call handling metrics, customer satisfaction ratings, and quality standards.
- Collaborate with team members and other departments to ensure seamless customer experiences.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and courteous under pressure.
- Proficiency in basic computer skills and familiarity with call center technology.
- Positive attitude and willingness to learn and adapt.
- Ability to work independently as well as part of a team.
- Commitment to providing exceptional customer service.
- Competitive salary commensurate with experience.
- Health insurance coverage.
- Retirement savings plan options.
- Paid time off and holiday pay.
- Positive and inclusive work environment.
- Employee discounts on company products or services.
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Call Center Representative
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Omni Eye Specialists Denver, United StatesOverview: · Omini Eye Specialist is searching for an energetic, patient focused, team oriented, customer service-oriented individuals to join our multi-specialty Ophthalmology practice. This is a hybrid/remote Call Center Representative position with our Denver, Colorado office ...
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PrideStaff Denver, United StatesCall Center Representative · Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM · Pay Rate: $16-19/hr., Depending on Experience · Location:Denver, CO 80207 · Experience:Minimum 6 months of customer-facing experience. · Are you a natural at handling conversations over the phone? ...
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PrideStaff Denver, United StatesCall Center Representative · Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM · Pay Rate: $16-19/hr., Depending on Experience · Location: Denver, CO 80207 · Experience: Minimum 6 months of customer-facing experience. · Are you a natural at handling conversations over the phon ...
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PrideStaff Denver, United StatesCall Center Representative · Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM · Pay Rate: $16-19/hr., Depending on Experience · Location: Denver, CO 80207 · Experience: Minimum 6 months of customer-facing experience. · Are you a natural at handling conversations over the phon ...
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FirstBank Denver, United StatesDescription · Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 100 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at ...
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FirstBank Denver, United StatesFounded in 1963, FirstBank maintains more than $20 billion in assets and operates over 100 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of ...
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FirstBank Denver, United StatesDescription · Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 100 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at ...
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Contact Center Representative
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FirstBank Denver, United StatesFounded in 1963, FirstBank maintains more than $20 billion in assets and operates over 100 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of ...
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Rocky Mountain Law Enforcement Federal Credit Union Denver, United States Full timeThe ROCKY MOUNTAIN LAW ENFORCEMENT FEDERAL CREDIT UNION has an opening for a Call Center/Customer Service Representative in our Denver branch. This is a full time in office position at our branch located at 700 W. 39th Avenue, Denver, CO · This position offers room to grow and a ...
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LHH Recruitment Solutions Englewood, United StatesJob Description · Job DescriptionJob Title: Call Center Representative · Location: Greenwood Village, CO · Company: Healthcare Facility (contract role via LHH) · Description: · We are seeking a compassionate and experienced Call Center Representative to join our client's team in ...
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Sooper Credit Union Arvada, United StatesThe Contact Center MSR is responsible for providing exceptional service and assistance to members and potential members via telephone to identify their needs and potential cross sell opportunities. This position provides expertise in respect to credi Call Center, Representative, ...
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Contact Center Representative I
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Westerra Credit Union Denver, United StatesWhy Westerra? · Here at Westerra Credit Union, every employee counts. Our teams are composed of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS, which makes them GREAT Our team members show up every day authentically being themselves and our diver ...
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Contact Center Representative I
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Westerra Credit Union Denver, United StatesWhy Westerra? · Here at Westerra Credit Union, every employee counts. Our teams are composed of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS, which makes them GREAT Our team members show up every day authentically being themselves and our diver ...
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Westerra Credit Union Denver, United StatesRole: Contact Center Representative II · Why Westerra? · Here at Westerra Credit Union, every employee counts. Our teams are composed of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS, which makes them GREAT Our team members show up every day ...
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Contact Center Representative II
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Westerra Credit Union Denver, United StatesRole: Contact Center Representative II · Why Westerra? · Here at Westerra Credit Union, every employee counts. Our teams are composed of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS, which makes them GREAT Our team members show up every day ...
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OrthoFi Denver, United States**Contact Center Customer Service Representative** · ** Denver, CO 2 days ago Be among the first 25 applicants** · ** Welcome back** · Sign in to save **Contact Center Customer Service Representative** at **OrthoFi**. · This range is provided by OrthoFi. Your actual pay will ...
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SS&C Technologies Holdings, Inc. Denver, United StatesLocations: Denver, CO | Hybrid. Get To Know The Team:Join our amazing team, striving to exceed client expectations with every interaction. This group, The Transfer Agency, provides back-office financial services to over 40 Clients and their investors Customer Service, Call Center ...
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SS&C Denver, United StatesSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
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Customer Service Call Center Representative
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SS&C Technologies Denver, United StatesSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
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Customer Service Call Center Representative
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SS&C Technologies Denver, United StatesSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
Call Center Representative - Denver, United States - Call Graph Pro
Description
Job Description
Job DescriptionJob Title: Call Center Representative
Job Summary:
As a Call Center Representative, you will be the first point of contact for customers seeking assistance with products or services. Your primary responsibility will be to handle inbound and outbound calls in a professional and courteous manner, addressing customer inquiries, resolving issues, and providing information. You will represent the company by delivering exceptional customer service and ensuring customer satisfaction.
Responsibilities:
Requirements:
Benefits: