Client Services Coordinator - Coppell, United States - Suddath Van Lines, Inc.

Suddath Van Lines, Inc. Coppell, United States

2 weeks ago

Description

Why Choose Suddath to "Move" your Career to the Next Level?

At Suddath, you can be part of something special and inclusive Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer

A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit and scroll down to view our employee benefits.

Position Summary

Process and monitor orders given from Workplace Services customers and Sales Department, and ensure quality service for each customer.

Company Values

Must understand and support the company's written Mission Statement, Philosophy Statement, Value Statement, Vision, and Strategy.

Essential Duties & Responsibilities

Local Workplace Services data entry into software.
Set up courier deliveries accordingly.
Request insurance certificates for applicable moves.
Set up labor for out of area moves.
Rent-A-Crate orders and data entry.
Operations paperwork preparation.
Scan all necessary documents received for sales department, third party service, and customer.
Resolve any issues regarding move.
Other tasks as assigned or apparent.

Education and Experience

High School Diploma, GED, or equivalent required. 1-2 years' experience as coordinator in transportation industry and/or related field preferred. Valid state driver's license.

Knowledge, Skills, and Abilities

Ability to multi-task in a fast-paced environment. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication, and problem-solving skills. Ability to work effectively under time constraints and frequent interruptions. Must possess a diplomatic, professional telephone manner with excellent communication and customer service skills. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands and Working Conditions

Work is primarily performed in a climate controlled environment. Requires sitting, walking, and standing. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time.

**Job description statements are intended to describe the general nature and level of work performed by employees assigned to this job title. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. Employees may be required to perform other duties as assigned.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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