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Lewisville

    Customer Service Coordinator - Lewisville, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Lewisville, United States

    3 weeks ago

    CornerStone Staffing background
    TempToFT
    Description

    Are you PASSIONATE about helping others? Are you looking to get your foot in the door with a growing company & seeking a transition into a Customer Service Position with first shift hours? Room for growth and advancement Come work for a company that promotes only from within

    Title: Customer Service Coordinator

    Location: Lewisville, TX

    Pay: 16.00/hr.

    Schedule: MUST BE ABLE TO WORK 8am-6pm, Monday through Friday and Saturday as needed

    Job Description:

    The Customer Service Coordinator is responsible for direct customer contact about program support. The position will support several members of the F&I team along with managing the daily requirements of the F&I program.

    • Assist with coordination of external communication to all F&I Installers.
    • Monitor service levels with our retail partners.
    • Maintain category management for all Furnish & Install customers.
    • Monitor open order report for accuracy.
    • General sales administration for the Furnish & Install Department.
    • General meeting coordinator.
    • Responsible for employee installed purchases.
    • Responsible for entering data into Oracle, JDE, MXP and Excel-based worksheets.
    • Must have excellent follow-up capabilities, questioning our customers as to the participation in the F&I programs.
    • Oversee all F&I related damage claims.

    Requirements:

    • Must be able to type 30wpm
    • 1 year of customer service experience
    • Good job stability (no more than 2 jobs within the last 3 years)
    • Excellent communication and interpersonal skills
    • Ability to multitask and work in a fast pace environment

    Benefits:

    • GREAT WORK ENVIRONMENT
    • ONLY promote from within
    • Profit Sharing, 401k, and great Health Benefits once hired on

    Application Process includes:

    • Clear Criminal Background completed prior to starting
    • Basic assessments are done in the office
    • Two professional references verified
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