-
Office Services Coordinator
1 week ago
Scheef & Stone, LLP Frisco, United StatesScheef & Stone, L.L.P. is a full-service business law firm with offices in Dallas, Frisco, and Marshall, Texas, providing clients with a wide range of legal services. The Firm consists of aggressive attorneys who seek to provide efficient, prompt, and professional legal represent ...
-
Student Services Coordinator
4 days ago
Frisco Independent School District Frisco, United StatesPosition Type:Central Support - Administrative/CoordinatorDate Posted:6/6/2024Location:Administration BuildingDate Available:Summer 2024Closing Date:06/19/2024Job Title: Student Services Coordinator (with an emphasis on Cheerleading)Reports to: Managing Director of Student Servic ...
-
Office Services Coordinator
6 days ago
Scheef & Stone Llp Frisco, United StatesScheef & Stone, L.L.P. is a full-service business law firm with offices in Dallas, Frisco, and Marshall, Texas, providing clients with a wide range of legal services. The Firm consists of aggressive attorneys who seek to provide efficient, prompt, and professional legal represent ...
-
Resident Service Coordinator
5 days ago
UDR Inc Frisco, United StatesJob Description · Job DescriptionUDR, Inc. and its affiliated companies are adding a Resident Service Coordinator to our team at Cool Springs, our exclusive apartment community (#945 units) located in Frisco, Texas. · Do you thrive on crafting an amazing customer experience and p ...
-
Resident Service Coordinator
5 days ago
UDR Frisco, United StatesUDR, Inc. and its affiliated companies are adding a Resident Service Coordinator to our team at Cool Springs, our exclusive apartment community (#945 units) located in Frisco, Texas. · Do you thrive on crafting an amazing customer experience and providing satisfying solutions to ...
-
Creative Services Coordinator
2 weeks ago
teamworkonline Frisco, United StatesWHO WE ARE · US Youth Soccer Association (USYS) is the largest youth sport organization in the United States. We spend every day thinking about ways to grow and support our community. We continue to build the most innovative service organization in the industry and transform live ...
-
Service Coordinator
3 weeks ago
FSG Dallas, United StatesJob Details · Description · Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support ...
-
Patient Services QA Coordinator
4 days ago
Conifer Revenue Cycle Solutions Frisco, United States**JOB SUMMARY** · The Patient Access Quality Assurance Accounts Coordinator is responsible for working Patient Access Question Status (QS) accounts, leading and managing quality assurance around identified risks, designing and implementing controls, recommending process improveme ...
-
Patient Services Coordinator
1 week ago
Texas Oncology Plano, Texas, United States PermanentOverview: · The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Plano West clinic at 4708 Alliance Blvd. · This position can be either a level 1, 2 or Sr based on relevant work experien ...
-
IT Service Coordinator
2 days ago
Bowman Williams Richardson, United StatesRichardson, TX · $50,000 - $60,000 · About · IT Service Coordinator (MSP/ConnectWise) Overview: · We have been providing IT support and IT infrastructure services to DFW-based businesses for over 15 years. We pride ourselves on being able to being able to solve problems other ...
-
Service Coordinator
2 weeks ago
Catapult Solutions Group Dallas, United StatesJob Description · Job DescriptionService Coordinator · Location: Dallas - Hybrid schedule · Role Type: Long-term: 3 month contract-to-hire · About Our Client · Our client is a well-established service company that provides maintenance and repair services to residential and comme ...
-
Service Coordinator
3 weeks ago
Pella Windows and Doors Grapevine, United StatesJob Description · Job DescriptionService Coordinator – Grapevine, TX · Position Overview: · The Service Coordinator is primarily responsible for coordinating the diagnosis, parts ordering, and event scheduling for customer service needs in a timely manner. The Service Coordinator ...
-
Coordinator, Career Services
3 weeks ago
UT Dallas Richardson, United States Full timeReporting to the Assistant Director, the Student Employment Coordinator coordinates the overall development, implementation, daily operation, and evaluation of the Student Employment Program, including both work-study and non-work-study part-time student employment. · Minimum Edu ...
-
Service Coordinator/Dispatcher
3 weeks ago
Beacon Hill Coppell, United StatesJob Description: Service Coordinator/Dispatcher · Location: Irving, TX 75063 · Position Type: Temp-to-Hire · Hourly Rate: Starting at $18/hr +plus (based on experience) · Schedule: Onsite | Monday - Friday | 8:00 AM - 5:00 PM · Role Summary: · Our client, a reputable company in t ...
-
Service Coordinator/Dispatcher
3 weeks ago
Beacon Hill Staffing Group Irving, United States· Job Description: Service Coordinator/Dispatcher · Location: Irving, TX 75063 · Position Type: Temp-to-Hire · Hourly Rate: Starting at $18/hr +plus (based on experience) · Schedule: Onsite | Monday - Friday | 8:00 AM - 5:00 PM · Role Summary: · Our client, a reputable com ...
-
Office Services Coordinator
1 week ago
Moss Adams Dallas, United States Full timeOffice Services Coordinator( Job Number: · Employee Status · :RegularSchedule:Full Time Primary Location · :Dallas, TX Description At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care—about you, about our clients, and ...
-
Document Services Coordinator
3 days ago
Texas Department of Aging & Disability Services Grand Prairie, United StatesJob Description: · Administrative Asst III · Responsible for receiving, processing, and distributing document service center requests. Performs skilled reproduction and bindery work using equipment such as, but not limited to copier equipment, folder, collator, bindery equipment, ...
-
Installer / Master Heating Technician m/w/d
2 weeks ago
Infinity Systems Frisco, United StatesAs the market leader for energy infrastructure, SPIE SAG GmbH is looking for you to join their team in the CityNetworks & Grids division as soon as possible as a · Installer / Heating Engineer Master m/f/dWe offer:Permanent employment in a crisis-proof, growing company with a hig ...
-
Client Service Coordinator
3 weeks ago
Banfield Pet Hospital Plano, United StatesSUMMARY OF JOB PURPOSE AND FUNCTION · The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates a ...
-
Patient Services Coordinator
6 days ago
Texas Oncology Plano, United StatesOverview: · The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Plano West clinic at 4708 Alliance Blvd. · This position can be either a level 1, 2 or Sr based on relevant work exper ...
Client Service Coordinator - Frisco, United States - Banfield Pet Hospital
Description
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS:
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality – The consumer is our boss, quality is our work and value for money is our goal.
Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency – We use resources to the full, waste nothing and do only what we can do best.
Freedom – We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS COMPETENCIES
Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs
Description: Client Service Coordinator - Communication Skills Client Service Skills Priority Setting Time Management
CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILLDO) Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence – Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency – Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin