Client Service coordinator - Flower Mound, United States - Banfield

Banfield Flower Mound, United States

1 month ago

Show more Collapse job

Description

Opening Statement

The Client Care Associates primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication.

Description - External

Essential Responsibilities and Tasks

Live and exemplify the Five Principles of Mars, Inc. within self and team.

Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution.

Recommend potential products or services by recognizing and analyzing client needs.

Contribute to team effort by accomplishing related results (personal metrics).

Manage high volume of incoming client requests via telephone, email, and web chat.

Other job duties as assigned.

Special Working Conditions:

Ability to work at a computer for long periods of time.

Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.

Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.

The noise level in the work environment is normally moderate.

Environment where pets are present.

Experience, Education and/or Training:

Associates degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School diploma/GED is required.

Minimum of one year of relevant customer service and/or call center experience is required.

Excellent communication skills.

Ability to multi-task, prioritize, and manage time effectively

Strong client contact handling skills and active listening.

Banfield Pet Hospital is committed to a diverse work environment in which all individuals are treated with respect and dignity. It is our mission to provide equal employment opportunities to all candidates and to ensure that access to jobs is strictly based on job-related criteria.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

We have other current jobs related to this field that you can find below

Client Service coordinator

1 week ago

Banfield Pet Hospital Flower Mound, United States

Opening Statement. The Client Care Associates primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Description - External. Essential R Client Service, Coordinator, S ...
Client Service coordinator

1 week ago

Banfield Pet Hospital Flower Mound, United States

Opening Statement · The Client Care Associate's primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. · Description - External · Essential Responsibilities and Tasks ...
Service Coordinator/Dispatcher

3 weeks ago

Beacon Hill Coppell, United States

Job Description: Service Coordinator/Dispatcher · Location: Irving, TX 75063 · Position Type: Temp-to-Hire · Hourly Rate: Starting at $18/hr +plus (based on experience) · Schedule: Onsite | Monday - Friday | 8:00 AM - 5:00 PM · Role Summary: · Our client, a reputable company in t ...
Service Coordinator

4 weeks ago

FSG Dallas, United States

Job Details · Description · Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support ...
Service Coordinator

4 weeks ago

Spectrum Coppell, United States

JOB SUMMARY · Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects. · MAJOR DUTIES AND RESPONSIBILITIES · Actively and consistently support all efforts to simplify and enhance ...
Client Service coordinator- Part time

2 weeks ago

Banfield Flower Mound, United States Part time

Opening Statement. The Client Care Associates primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Description - External. Essential R Client Service, Part Time, Coo ...
IT Service Coordinator

3 weeks ago

Paranet Solutions, Inc. Carrollton, United States

Job Description · Job DescriptionJob Description: · The Service Desk Coordinator is responsible for attaining maximum utilization and prioritization of internal and field resources through daily dispatch of service requests by both monitoring and managing incoming client requests ...
Service Coordinator

3 days ago

Impact Floors of Texas LLC Carrollton, United States

Impact Floors is searching for an experienced Customer Services professional who will assist our customers and our Sales Representatives in resolving questions related to the flooring and countertop installation services procured through Impact Property Solutions. Impact is the g ...
Services Coordinator

1 week ago

National CORE Fort Worth, United States

National Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope), we are committed to breaking the cycle of generational pove ...
Services Coordinator

1 week ago

National Community Renaissance Fort Worth, United States

Job Description · Job DescriptionNational Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope), we are committed to breaki ...
Services Coordinator

1 week ago

National CORE Fort Worth, United States

National Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope), we are committed to breaking the cycle of generational pove ...
Service Coordinator

3 weeks ago

Catapult Solutions Group Dallas, United States

Job Description · Job DescriptionService Coordinator · Location: Dallas - Hybrid schedule · Role Type: Long-term: 3 month contract-to-hire · About Our Client · Our client is a well-established service company that provides maintenance and repair services to residential and comme ...
IT Service Coordinator

1 week ago

Bowman Williams Richardson, United States

Richardson, TX · $50,000 - $60,000 · About · IT Service Coordinator (MSP/ConnectWise) Overview: · We have been providing IT support and IT infrastructure services to DFW-based businesses for over 15 years. We pride ourselves on being able to being able to solve problems other ...
Office Services Coordinator

2 weeks ago

Moss Adams Dallas, United States Full time

Office Services Coordinator( Job Number: · Employee Status · :RegularSchedule:Full Time Primary Location · :Dallas, TX Description At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care—about you, about our clients, and ...
Service Coordinator II

2 days ago

Pyramid Consulting, Inc Dallas, United States

Immediate need for a talented Service Coordinator II. This is a 03+ Months contract opportunity with long-term potential and is located in Dallas TX, Role would be approximately 75% travel(Onsite). Please review the job description below and contact me ASAP if you are interested. ...
Customer Service Coordinator

23 hours ago

EssilorLuxottica Group Dallas, United States

Requisition ID: 850320 · Position:Full-Time · Total Rewards: Benefits/Incentive Information · EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retai ...
Service Coordinator/Dispatcher

3 weeks ago

Beacon Hill Staffing Group Irving, United States

· Job Description: Service Coordinator/Dispatcher · Location: Irving, TX 75063 · Position Type: Temp-to-Hire · Hourly Rate: Starting at $18/hr +plus (based on experience) · Schedule: Onsite | Monday - Friday | 8:00 AM - 5:00 PM · Role Summary: · Our client, a reputable com ...
Office Services Coordinator

2 weeks ago

Scheef & Stone, LLP Frisco, United States

Scheef & Stone, L.L.P. is a full-service business law firm with offices in Dallas, Frisco, and Marshall, Texas, providing clients with a wide range of legal services. The Firm consists of aggressive attorneys who seek to provide efficient, prompt, and professional legal represent ...
Guest Service Coordinator

3 weeks ago

Blo Blow Dry Bar Southlake, United States

Are you a professional yet fun-loving, energetic, productive, and ready to share your passion with the world? · Blo Blow Dry Bar is the America's original Blow Dry Bar. Blo is the industry leader, with over 130+ North American locations and growing. Blo is a recognized brand wit ...
Document Services Coordinator

1 week ago

Texas Department of Aging & Disability Services Grand Prairie, United States

Job Description: · Administrative Asst III · Responsible for receiving, processing, and distributing document service center requests. Performs skilled reproduction and bindery work using equipment such as, but not limited to copier equipment, folder, collator, bindery equipment, ...