- Welcome and check-in hotel guests with exceptional customer service in Sunnyvale, CA.
- Answer and direct phone calls professionally and take messages when necessary.
- Maintain a high level of professionalism throughout interactions with guests.
- Accurately record charges on guests' accounts during your shift.
- Keep track of department balances and handle shift deposits accurately.
- Book rooms efficiently to maximize hotel revenue.
- Provide guests with recommendations for local dining, shopping, and attractions.
- Stay informed about upcoming groups, VIPs, and special events.
- Monitor housekeeping progress and update room statuses accurately.
- Manage early departures and reservation changes in the hotel's Property Management System.
- Follow proper procedures for mail and receiving.
- Keep the work area clean and sanitized regularly.
- Update the daily logbook consistently.
- Complete all necessary checklists during your shift.
- Arrange airport transportation for guests upon request.
- Perform any additional tasks assigned by the supervisor.
- Must have a friendly and welcoming demeanor when interacting with guests.
- Should possess a high school diploma or equivalent.
- Must demonstrate a team-oriented mindset and maintain a positive outlook.
- Excellent verbal communication skills and a strong customer service orientation are essential.
- Previous experience in a hotel setting is preferred.
- Ability to quickly troubleshoot and adapt to a fast-paced work environment is required.
- Basic math skills including counting, addition, subtraction, multiplication, and division are necessary.
- Flexibility to work varying schedules, including nights, weekends, and holidays, is a must.
- Must reside in or near Sunnyvale, CA.
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Patient Service Representative
3 hours ago
El Camino Health Mountain View, United StatesEl Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. ...
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Guest Service Representative
1 day ago
Motel 6 / Studio 6 Santa Clara, United States_**Primary Objective**:_ · We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. The agent will be responsible for interacting with the guests to provide the highest quality service and to ensure ...
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Patient Services Representative Ii, Podiatry
3 hours ago
Sutter Health Mountain View, United States**Organization**: · PAMF-Palo Alto Medical Foundation CAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...
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Sutter Health Mountain View, United States**Organization**: · PAMF-Palo Alto Medical Foundation CAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...
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Customer Service Representative
1 day ago
Waste Connections San Jose, United StatesGreen Team of San Jose, a Waste Connections company, is looking for a _h_i_gh energy_ **Customer Service** **Representative** to join our team in **San Jose, CA** Previous waste experience would be a huge _plus_ · The schedule will be Monday-Friday 8am-5pm. · **The pay range for ...
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Customer Service Representative/retail
1 day ago
Diamond Cut Inc. San Jose, United StatesWe take pride in delivering exceptional customer service and creating memorable shopping experiences for our valued customers. We are currently seeking a Customer Service Representative (Retail) to join our team and uphold our commitment to service excellence. · As a Customer Ser ...
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Insurance Customer Service Representative
3 hours ago
Monica Rodriguez-Farmers Insurance Agency San Jose, United StatesAre you looking to grow? So are we · Monica Rodriguez-Farmers Insurance Agency in SAN JOSE, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you w ...
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Sutter Health Palo Alto, United States**Organization**: · PAMF-Palo Alto Medical Foundation PAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...
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Customer Service Representative
2 days ago
Eurofins Scientific Sunnyvale, United StatesWe're looking for an enthusiastic Customer Service Representative whos a team player to greet visitors, answer incoming calls and provide support for internal/external customers. In addition, the CSR will partner with members of the Customer Service Customer Service, Customer Ser ...
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Customer Service Representative
1 week ago
Eclipse Technologies Atherton, CA, United States Freelance- Overview · - Experienced professional - Full-time - Permanent position - About this job · Atherton, CA is home to the beautiful Veste Oberhaus, a charming old town, and the famous St. Stephan's Cathedral - and now, the new home for a **brand new CHECK24 team** Are you eager to ...
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Customer Service Representative
1 week ago
Skyline Solutions Woodside, CA, United States FreelanceVimcar is developing the one-stop software for SMBs in Woodside, CA to manage their fleets. A unique combination of live vehicle data and SaaS functionalities helps businesses automate fleet management. Currently, Vimcar is used for over 130,000 vehicles in Europe. · We are curre ...
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Sutter Health San Jose, United States**Organization**: · PAMF-Palo Alto Medical Foundation CAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...
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Patient Service Representative
3 hours ago
Lauring Dermatology LLC Nottingham, United StatesCourteous and professional greeting to patients, Register patients according to established protocols. Answer phones, make appointments, maintain and manage patient records. collection of copays and outstanding balances. Safeguard patient privacy and confientiality. Reports to Pr ...
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Guest Service Representative
1 day ago
Maple Tree Inn, Hogan Hospitality Sunnyvale, United StatesJob Description · Job DescriptionAre you a friendly and welcoming individual looking to join a dynamic team as a Guest Service Representative? If you have a talent for delivering quick and polite assistance to hotel guests both in person and on the phone, then this position is ta ...
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Customer Service Representative
3 days ago
Fortinet Sunnyvale, United StatesSunnyvale, CA, United States · Job Identification · 14042 · Job Category · Customer Service · Locations · Sunnyvale, CA, United States · Posting Date · 06/15/2023, 07:40 PM · Degree Level · Four Years College · Job Schedule · Full time · Job Description · Fortinet is currently ...
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Patient Service Representative
49 minutes ago
NorCal Imaging Centers Sunnyvale, United StatesJob Description: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its pe ...
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Customer Service Representative
1 week ago
Matrix Dynamics Elizabeth, LA, United States FreelanceCustomer Service Representative (m/f/d) · | Vorarlberg | XXXLutz Service Center Lauterach | Full-time, Part-time · Responsibilities · - Prompt and solution-oriented handling of customer complaints · - Personal contact for XXXL customers · - Communication with suppliers · Qualific ...
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Customer Service Representative
21 hours ago
Fortinet Sunnyvale, United StatesFortinet is currently looking for Customer Service Representative to join our Sunnyvale Office to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our Customers, while developin ...
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Financial Services Representative
1 day ago
Fidelity Investments Sunnyvale, United StatesJob Description:Financial Consultant · If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model ...
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Customer Service Representative
1 day ago
JACKLYN DINH - State Farm Agent Sunnyvale, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
Guest Service Representative - Sunnyvale, United States - Maple Tree Inn, Hogan Hospitality
Description
Are you a friendly and welcoming individual looking to join a dynamic team as a Guest Service Representative? If you have a talent for delivering quick and polite assistance to hotel guests both in person and on the phone, then this position is tailored for you.
Your main duties will involve handling guest inquiries, keeping precise records, and promptly addressing any issues or concerns that may arise.
As the public face of our prestigious hotel, we expect a high standard of professionalism and a neat appearance.Please note that we are exclusively considering candidates who are currently eligible to work in the United States and are based in Sunnyvale, CA.
Responsibilities
Qualifications
Guest Service Representative professionals in Sunnyvale
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Ariana Ziolkowski
Pharmaceutical Sales Representative