Jobs
>
Sunnyvale

    Guest Service Representative - Sunnyvale, United States - Maple Tree Inn, Hogan Hospitality

    Maple Tree Inn, Hogan Hospitality
    Maple Tree Inn, Hogan Hospitality Sunnyvale, United States

    4 days ago

    Default job background
    Description

    Job Description

    Job Description

    Are you a friendly and welcoming individual looking to join a dynamic team as a Guest Service Representative? If you have a talent for delivering quick and polite assistance to hotel guests both in person and on the phone, then this position is tailored for you. Your main duties will involve handling guest inquiries, keeping precise records, and promptly addressing any issues or concerns that may arise. As the public face of our prestigious hotel, we expect a high standard of professionalism and a neat appearance. Please note that we are exclusively considering candidates who are currently eligible to work in the United States and are based in Sunnyvale, CA.

    Compensation:

    $ $19.55 hourly DOE

    Responsibilities:
    • Welcome and check-in hotel guests with exceptional customer service in Sunnyvale, CA.
    • Answer and direct phone calls professionally and take messages when necessary.
    • Maintain a high level of professionalism throughout interactions with guests.
    • Accurately record charges on guests' accounts during your shift.
    • Keep track of department balances and handle shift deposits accurately.
    • Book rooms efficiently to maximize hotel revenue.
    • Provide guests with recommendations for local dining, shopping, and attractions.
    • Stay informed about upcoming groups, VIPs, and special events.
    • Monitor housekeeping progress and update room statuses accurately.
    • Manage early departures and reservation changes in the hotel's Property Management System.
    • Follow proper procedures for mail and receiving.
    • Keep the work area clean and sanitized regularly.
    • Update the daily logbook consistently.
    • Complete all necessary checklists during your shift.
    • Arrange airport transportation for guests upon request.
    • Perform any additional tasks assigned by the supervisor.
    Qualifications:
    • Must have a friendly and welcoming demeanor when interacting with guests.
    • Should possess a high school diploma or equivalent.
    • Must demonstrate a team-oriented mindset and maintain a positive outlook.
    • Excellent verbal communication skills and a strong customer service orientation are essential.
    • Previous experience in a hotel setting is preferred.
    • Ability to quickly troubleshoot and adapt to a fast-paced work environment is required.
    • Basic math skills including counting, addition, subtraction, multiplication, and division are necessary.
    • Flexibility to work varying schedules, including nights, weekends, and holidays, is a must.
    • Must reside in or near Sunnyvale, CA.
    About Company

    Maple Tree Inn is a boutique hotel located in Sunnyvale CA since it opened its doors in 1985. Built by Maple Tree Investors and managed by Hogan Hospitality.

  • El Camino Health

    Patient Service Representative

    1 week ago

    El Camino Health Mountain View, United States

    El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. ...

  • Motel 6 / Studio 6

    Guest Service Representative

    4 days ago

    Motel 6 / Studio 6 Santa Clara, United States

    _**Primary Objective**:_ · We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. The agent will be responsible for interacting with the guests to provide the highest quality service and to ensure ...

  • Sutter Health

    Patient Services Representative Ii, Podiatry

    1 week ago

    Sutter Health Mountain View, United States

    **Organization**: · PAMF-Palo Alto Medical Foundation CAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...

  • Profit by RPO

    Customer Service Representative 2

    4 days ago

    Profit by RPO Santa Clara, United States

    **Job Posting Title: CUSTOMER SERVICE REPRESENTATIVE 2Location: 3410 Central Expressway, Santa Clara, CA** · - Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue ...

  • Titan Industries

    Customer Service Representative for Life Insurance

    1 week ago

    Titan Industries Mountain View, United States

    Allianz Lebensversicherungs-AG is the market leader in private and company pension plans and Germany's largest life insurer. Over 10 million customers benefit from our unique financial strength and stability. Innovation is the foundation of our success - and has been for over 100 ...

  • Sutter Health

    Patient Services Representative Ii, Plastic Surgery

    1 week ago

    Sutter Health Mountain View, United States

    **Organization**: · PAMF-Palo Alto Medical Foundation CAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...

  • Sutter Health

    Patient Services Representative, Call Center

    1 day ago

    Sutter Health Los Altos, United States

    **Organization**: · PAMF-Palo Alto Medical Foundation CAD · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...

  • QA Builders

    Customer Service Representative

    6 days ago

    QA Builders San Jose, United States

    Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction w ...

  • California Rehabilitation & Sports Therapy

    Patient Service Representative

    4 days ago

    California Rehabilitation & Sports Therapy Palo Alto, United States

    As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. · Essential Job Functions: · Patient Interaction: · - Greet and welcome pat ...

  • Waste Connections

    Customer Service Representative

    1 week ago

    Waste Connections San Jose, United States

    Green Team of San Jose, a Waste Connections company, is looking for a _h_i_gh energy_ **Customer Service** **Representative** to join our team in **San Jose, CA** Previous waste experience would be a huge _plus_ · The schedule will be Monday-Friday 8am-5pm. · **The pay range for ...

  • Keynote Business Solutions

    Customer Service Representative

    6 days ago

    Keynote Business Solutions San Jose, United States

    Job Overview: · We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, attenti ...

  • Penn State University

    Advancement Services Representative

    4 days ago

    Penn State University University Park, United States

    **JOB DESCRIPTION AND POSITION REQUIREMENTS**: · Specific duties and responsibilities may include: · Administer the following activities for multiple methods of payment (Cash, Check, Credit Card, Electronic Funds Transfer (EFT), Wire Transfer, Automated Clearinghouse (ACH), and p ...

  • Rolando Suarez - State Farm Agent

    Customer Service Representative

    4 days ago

    Rolando Suarez - State Farm Agent San Jose, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Diamond Cut Inc.

    Customer Service Representative/retail

    1 week ago

    Diamond Cut Inc. San Jose, United States

    We take pride in delivering exceptional customer service and creating memorable shopping experiences for our valued customers. We are currently seeking a Customer Service Representative (Retail) to join our team and uphold our commitment to service excellence. · As a Customer Ser ...

  • Monica Rodriguez-Farmers Insurance Agency

    Insurance Customer Service Representative

    1 week ago

    Monica Rodriguez-Farmers Insurance Agency San Jose, United States

    Are you looking to grow? So are we · Monica Rodriguez-Farmers Insurance Agency in SAN JOSE, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you w ...

  • Home Langres

    Pharmacy Customer Service Representative

    4 days ago

    Home Langres San Jose, United States

    Job Summary: · **Responsibilities**: · - Assist customers with product information, pricing, and availability · - Process orders, returns, and exchanges efficiently · - Resolve customer complaints in a professional manner · - Conduct outbound calls for sales and follow-up purpose ...

  • Infinity Systems

    Customer Service Representative

    1 week ago

    Infinity Systems East Palo Alto, United States

    As an employee (m/f/d) of R+V Insurance, you have the power to shape the insurance of tomorrow, starting today. Our goal is to provide the perfect framework for your talent and passion. We strive to pave the way for innovative insurance solutions and bring our shared values to li ...

  • Penn State University

    Admissions Services Center Representative

    4 days ago

    Penn State University University Park, United States

    **JOB DESCRIPTION AND POSITION REQUIREMENTS**: · **Penn State's Undergraduate Admissions Office **seeks customer service-centered individuals for multiple **Admissions Assistant **openings within the Undergraduate Recruitment team. Reporting to the Admissions Assistant Supervisor ...

  • PhyNet Dermatology LLC

    Patient Services Representative

    1 week ago

    PhyNet Dermatology LLC Fremont, United States

    **SUMMARY**: · As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. · **ESSENTIAL FUNCTIONS**: · To perform this job, an individual must perform each essential functio ...

  • WeDriveU

    Customer Service Representative

    4 days ago

    WeDriveU Fremont, United States

    **Company Description**: · The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client's or HQ's Transportation Management Team. The CSR will provide exceptional customer service to our clie ...