Jobs
>
Indianapolis

    Front Office Coordinator - Indianapolis, United States - Athletico Physical Therapy

    Athletico Physical Therapy
    Athletico Physical Therapy Indianapolis, United States

    1 week ago

    Default job background
    Full time
    Description

    Position Summary:

    Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico.

    Benefits offered with this full-time position:

  • Medical, dental and vision (eligibility begins day one of employment)
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation oppportunities on top of base pay
  • *New for 2024* Adoption expense reimbursement
  • Physical Therapy Benefits
  • Fertility Benefits
  • Paid parental leave
  • Pre-Tax & Roth 401k (for 21+) with quarterly company match
  • Pet insurance discounts
  • Home & Auto insurance discounts
  • Student Loan Resources
  • Well-being programs (EAP and Headspace app) and more

    • Essential Duties and Responsibilities:
    The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

  • Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
  • Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow.
  • Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions.
  • Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
  • On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
  • Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs.
  • Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
  • Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic.
  • Provide general office, receptionist, and clerical support to assigned location.

    • Qualifications:

  • Education:High School Diploma or GED

  • Knowledge and Technical Skills:Excellent customer service skillsProficient with the use of MS Office, Outlook and Excel Knowledge of healthcare insurance benefits and coverage preferredExperience with requesting and managing customer payments preferred

    • Language Skills:

  • Ability to read, write and speak English proficiently

    • Physical Demands:

  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

    • Work Environment:

  • Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.
  • Indiana Wesleyan University

    Budget Office Coordinator

    5 days ago

    Indiana Wesleyan University Marion, United States Part time

    **Job no**: 493800 · **Work type**: Hourly (Part Time) · **Location**: Marion, IN · **Categories**: Business/Accounting/Finance · **Job Title**: Budget Office Coordinator (Part-time) · **Reporting Relationship**:Executive Director of Budgeting, N&G · **Unit**: National & Global · ...

  • Ole Mexican Foods

    Office Coordinator

    1 week ago

    Ole Mexican Foods Indianapolis, United States

    At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authe ...

  • Battery Systems

    Coordinator Office

    3 days ago

    Battery Systems Indianapolis, IN, United States Full time

    Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. Medical, Dental, and Vision · * PTO and paid holidays off · * At Continental Battery Systems, we want to help yo ...

  • Ole Mexican Foods, INC

    Office Coordinator

    6 days ago

    Ole Mexican Foods, INC Indianapolis, United States

    Job Description · Job DescriptionAt Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families ...

  • Realogy

    Office Coordinator

    1 week ago

    Realogy Carmel, United States

    The Office Coordinator is responsible for providing the best impression of the services SIR can provide by anticipating and responding to the needs of clients, associates, vendors and the public, while maintaining a reliable, personable, team-oriented and professional disposition ...

  • Anywhere Real Estate

    Office Coordinator

    1 week ago

    Anywhere Real Estate Carmel, United States

    16273BR · **Office Coordinator** · Carmel · California · **Job Description** · The Office Coordinator is responsible for providing the best impression of the services SIR can provide by anticipating and responding to the needs of clients, associates, vendors and the public, while ...

  • Kinder Morgan

    Office Administrative Coordinator

    1 week ago

    Kinder Morgan Indianapolis, United States

    Primary Purpose: This position supports the department in a variety of areas including high-level administrative assistance to the department vice presidents, and directors, all in a prompt and efficient manger while maintaining a high level of accuracy. Essential Responsibilitie ...

  • LifeStance Health

    Front Office Coordinator

    5 days ago

    LifeStance Health Indianapolis, United States

    Job Description · At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. · Thank you for taking the time to ex ...

  • Brebeuf Jesuit Preparatory School

    Admissions Office Coordinator

    2 days ago

    Brebeuf Jesuit Preparatory School Indianapolis, United States

    Admissions Office CoordinatorThis position reports to the Director of Enrollment Management. · RESPONSIBILITIES(Note: The following list of responsibilities is not exhaustive. Others may be assigned, subject to reasonable accommodations.) · Serve as the initial point contact for ...

  • West 10th Dental Group

    Professional Dental Office Coordinator

    15 hours ago

    West 10th Dental Group Indianapolis, IN, United States

    Job Summary · Are you looking to be part of a professional dental team, while also being able to learn and expand your skill set? Well, look no further. West 10th Dental Group has a team that is second to none. If you have great customer service skills with an outgoing personalit ...

  • West 10th Dental Group

    Professional Dental Office Coordinator

    1 day ago

    West 10th Dental Group Indianapolis, United States

    Job Summary · Are you looking to be part of a professional dental team, while also being able to learn and expand your skill set? Well, look no further. West 10th Dental Group has a team that is second to none. If you have great customer service skills with an outgoing personalit ...

  • GCA Title

    Closing Coordinator

    5 days ago

    GCA Title Marion, United States

    **Closing Coordinator** · Our company is looking to hire a Closing Coordinator at GCA Title in Marion, IN. A little history, we are a Title Insurance Company that has been in business since 1946. We provide comprehensive title insurance and closing services for real estate agents ...

  • Via Credit Union

    People & Culture Coordinator

    1 day ago

    Via Credit Union Marion, United States

    **About Us**:Via Credit Union was founded in 1936 and has grown to serve members in 12 Field of Membership Counties* and 6 branches. The administrative office is located in Marion, Indiana. · **Mission**: People helping people achieve financial success. · **Vision**: Via Credit U ...

  • Indiana Wesleyan University

    Project Coordinator and Administrative Assistant

    2 days ago

    Indiana Wesleyan University Marion, United States

    **Job no**: 493764 · **Work type**: Administrative (Full Time), Temporary (Any) · **Location**: Marion, IN · **Categories**: Administrative/Professional, Office/Clerical · **Job Title**: Project Coordinator and Administrative Assistant · **Reporting Relationship**: · **Unit**: IW ...

  • Goodwill Industries of Central Indiana,

    School Office Manager

    3 days ago

    Goodwill Industries of Central Indiana, Marion, United States

    _**This is a Monday-Friday daytime position at our brand new Excel Center serving Grant County/Marion, IN residents later this summer (position will start ASAP to assist with opening the school). The general salary range is $38-47K annually including full benefits (below)**:_ · T ...

  • Indiana Wesleyan University

    Administrative Assistant to The Dean

    5 days ago

    Indiana Wesleyan University Marion, United States

    **Job no**: 493724 · **Work type**: Hourly (Full Time) · **Location**: Marion, IN · **Categories**: Office/Clerical · **Job Title**: Administrative Assistant to the Dean · **Reporting Relationship**:Dean of the School of Integrated Learning and Development · **Unit**: National & ...

  • Formica

    Multi-family Project Coordinator

    4 days ago

    Formica Marion, United States

    **KNOWLEDGE, SKILLS, ABILITIES, EXPERIENCE** · - Highly dependable with excellent work attendance record · - Detail oriented with excellent accuracy · - Knowledge of and experience with quoting processes · - Experience troubleshooting discrepancies in the order process · - Knowle ...

  • Advantage Home Health Care

    Rn Supervisor

    3 days ago

    Advantage Home Health Care Marion, United States

    **4 Day Work Week** · Are you a nurse that is tired of missing evening and weekend family activities? Do you have strong supervisory, organizational, and management skills? Are you looking for a new long-term career in the fulfilling home care industry? Advantage Home Health Care ...

  • SilverTech

    Freight Forwarding Clerk for Transport Administration in the Night Shift

    1 week ago

    SilverTech State Center, United States

    With over 90 years of experience and around employees, Raben Group is one of the leading logistics companies in Central and Eastern Europe, offering comprehensive logistics solutions in road, sea and air freight transport, as well as global supply chain management concepts. · We ...

  • Velocity Enterprises

    SAP specialist, business informatics specialist

    1 week ago

    Velocity Enterprises Marion, United States

    BIRKENSTOCK is a global universal brand that caters to all consumers regardless of geographical location, gender, age, or income. The company has a rich history dating back to 1774. With approximately 6,200 employees worldwide, BIRKENSTOCK is the largest employer in the German sh ...