Jobs
>
Nashville

    Customer Support Manager - Nashville, United States - Bridgestone America, Inc.

    Bridgestone America, Inc.
    Bridgestone America, Inc. Nashville, United States

    2 days ago

    Default job background
    Description

    **Customer Support Manager**

    Employee: Regular : Full time

    Location: Nashville , TN

    Team: Sales & Marketing

    : 2021_22323

    Zip Code: 37201

    Posted Date: :00:00

    **Company Overview**

    Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what youre made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries. **Job Description**

    The manager role is responsible for leading a team of customer support representatives for the Commercial businesses. Key initiatives are to drive standardization and processes to make it easy for customers to do business with Bridgestone and to support the Sales and Marketing teams to align with the Commercial business strategies. Responsibilities include managing teammates schedules to provide coverage for supporting customers, key account management activities, collaboration with Sales, Marketing, Forecasting and Supply Chain, escalation activities for resolution of customer issues and teammate development. Additionally, this role collaborates with IT to identify opportunities for system improvements to support internal processes and externally to support the customers. **Responsibilities**

    Lead sales support functions across customer support team.

    Prioritize work for resolutions to support the business units and their customers.

    Identify and implement process improvements for ease of doing business.

    Collaboration with Sales in support and alignment with the Dealer networks.

    Drive standards for proactive processes and timely follow up to resolution.

    Develop and maintain key relationships with Commercial Sales team, Logistics and Supply Chain.

    Align with peer managers on standards and training within the Commercial Customer Support team.

    Develop Customer Support Representatives through coaching and mentoring to align with their career path.

    Understand systems and processes to facilitate improvements for efficiencies in order management and fulfillment.

    **Qualifications**

    Bachelors degree in Business or related field

    3-5 years of experience

    Excellent communication skills both written and verbal

    Advanced excel skills and a knowledgeable skill level in Microsoft Office Suite

    Proven leadership skills

    Motivated and enthusiastic, who is customer service oriented

    Strategic/Critical thinker

    Well organized

    SAP system experience

    SalesForce system experience

    **Employee Type**

    Regular : Full time

  • i3 Verticals, Inc.

    Support Manager

    7 hours ago

    i3 Verticals, Inc. Nashville, United States

    JOB TITLE: Technical Support Manager - Utilities · FLSA STATUS: Exempt · DEPARTMENT: Enterprise Solutions Technical Support · REPORTS TO: VP Enterprise Solutions Support · SUPERVISORY RESPONSIBILITIES: Yes · JOB LOCATION: Remote (US Based) · TRAVEL: Up to 25% · ESSENTIAL DUTIES & ...

  • i3 Verticals Management Services, Inc.

    Support Manager

    1 day ago

    i3 Verticals Management Services, Inc. Nashville, United States

    Job Description · Job DescriptionJOB TITLE: Technical Support Manager - Utilities · FLSA STATUS: Exempt · DEPARTMENT: Enterprise Solutions Technical Support · REPORTS TO: VP Enterprise Solutions Support · SUPERVISORY RESPONSIBILITIES: Yes · JOB LOCATION: Remote (US Based) · TRAVE ...

  • WSP

    Manager, Proposal Support

    1 week ago

    WSP Nashville, United States

    WSP is currently searching for a Proposal Manager (Manager, Marketing) who can be based out of any of WSP's regional office locations, preferably on the east coast. · This Opportunity · Are you ready to make an impact with a remarkable group of marketers and technical professiona ...

  • Bar Louie Management

    Restaurant Operations Support Manager

    2 weeks ago

    Bar Louie Management Nashville, TN, United States Full time

    At Bar Louie, we live to SERVE our Guests, our People and our Community. We do this by GROWING our PEOPLE (That's YOU), our Fans & our Company. While we are fiercely committed to a foundation of daily routines, policies and practices that ensure we stay Safe, Healthy and Complian ...

  • Jones Lang LaSalle SAS

    Facility Support Services Manager

    2 days ago

    Jones Lang LaSalle SAS Nashville, United States

    Facility Support Services Manager (Janitorial Focus)) page is loaded **Facility Support Services Manager (Janitorial Focus))** · **Facility Support Services Manager (Janitorial Focus))** · locationsNashville, TN time typeFull time posted onOffre publie aujourd'hui job requisiti ...

  • Bar Louie Management

    Restaurant Operations Support Manager

    2 weeks ago

    Bar Louie Management Nashville, TN, United States Full time

    At Bar Louie, we live to SERVE our Guests, our People and our Community. While we are fiercely committed to a foundation of daily routines, policies and practices that ensure we stay Safe, Healthy and Compliant with all regulations and laws – we also celebrate thinking differentl ...

  • Amazon

    Finance Manager, Transportation Support

    2 weeks ago

    Amazon Nashville, United States

    At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering millions of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Finance Manager to help lead and oversee criti ...

  • CBI

    Client Support Project Manager

    1 week ago

    CBI Nashville, United States

    Desired Experience and Skills: · 3+ years related industry experience · Role Summary: · A Client Support Project Manager is responsible for the order management, tracking and punch orders of CBI interiors projects. A CSPM is responsible to manage small order product specificat ...

  • Philips

    Program Management Specialist- HCA Support

    1 day ago

    Philips Nashville, United States Full time

    JOB DESCRIPTION Job Title · Program Management Specialist- HCA Support (Remote- US) Job Description · Program Management Specialist- HCA Support (Remote) · We're seeking a Program Management Specialist to partner with Zone Sales Leadership and National Enterprise Client E ...

  • Amazon Inc

    AMZL UTRx Finance Manager, Trans Support

    1 week ago

    Amazon Inc Nashville, United States

    BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)- 5 years of finance experience, or Masters degree and 3 years of finance experience. DESCRIPTION - A Finance Manager, Manager, Fina ...

  • HCA Healthcare

    Manager EMR Support

    1 month ago

    HCA Healthcare Nashville, United States Full time

    Description · Introduction · Do you have the career opportunities as a Manager EMR Support - WFH you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nations leading provider of healthcare services, HCA Healthca ...

  • Oasis Center

    Manager Data Services Support

    3 weeks ago

    Oasis Center nashville, United States

    :Center Youth Voice – Ignite Change- Promote Justice · Oasis Center was founded in 1969, a group of young lawyers came together to establish the Rap House, a simple community center for runaway teens and youth struggling with addictions. Fifty years later, the Rap House has evolv ...

  • Amazon Inc

    Finance Manager, Transportation Support

    3 weeks ago

    Amazon Inc Nashville, United States

    At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering millions of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Finance Manager Finance Manager, Transportatio ...

  • HCA Healthcare

    Manager Support Application Services

    1 month ago

    HCA Healthcare Nashville, United States Full time

    Description · Introduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Manager Support Application Services with CereCore, part of HCA Healthcare, you can be a part of an organization that is devoted to giving back ...

  • BlueWave Solutions

    IT administration and digitization specialist

    3 weeks ago

    BlueWave Solutions Nashville, United States

    Modern, sustainable company based in Nashville | Over 7,200 own apartments | New construction, modernization, property management, condominium and external administration. We are looking for a *IT Administration and Digitization Officer (m/f/d)* for our team. New Street, Ulm. You ...

  • Horizon Innovations

    Clerk (m/f/d)

    3 weeks ago

    Horizon Innovations Nashville, United States

    Reference: To strengthen our team, we are looking for a Commercial Clerk (m/f/d) in full-time for our Nashville branch starting as soon as possible. · Your Responsibilities: · Answering phone calls for damage claims · Processing orders and monitoring them using company-specific ...

  • SilverLinx

    Application Operations Specialist for the operation of risk and reporting systems"

    3 weeks ago

    SilverLinx Nashville, United States

    Welcome to the IT department of KfW. We are an internationally operating development bank that stands for the sustainable development of the environment, society, and businesses. As a catalyst, we actively contribute to shaping the topics that will shape the world of tomorrow. Ou ...

  • Radiant Ventures

    Disponent Sales Inside Service

    3 weeks ago

    Radiant Ventures Nashville, United States

    We are a medium-sized, family-owned mineral oil company based in Rottweil. With around 100 employees, we ensure that our network of gas stations is reliably supplied with fuel and lubricants in several federal states. Oel-Heimburger stands for competence and partnership around th ...

  • Quantum Dynamics

    Dual Studies in Business Administration and International Management in the Industry

    3 weeks ago

    Quantum Dynamics Nashville, United States

    What can you expect? · In the Business Administration program with a focus on industry at the Berufsakademie RheinMain, you will learn the fundamental business knowledge starting in the winter semester of 2024/25 through a wide range of subjects such as financing and investment, ...

  • SilverLinx

    Merchant for Office Management

    3 weeks ago

    SilverLinx Vanderbilt, United States

    Office Management Assistant at Vanderbilt in Legau, Germany · Office Management Assistant at Vanderbilt in Legau, Germany · Part-time - starting immediately · Vanderbilt GmbH is a renowned advertising agency located in Legau, Germany. We offer our clients innovative solutions in ...