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    Manager EMR Support - Nashville, United States - HCA Healthcare

    HCA Healthcare background
    Full time
    Description

    Description

    Introduction

    Do you have the career opportunities as a Manager EMR Support - WFH you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nations leading provider of healthcare services, HCA Healthcare.

    Benefits

    HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

    • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
    • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
    • Free counseling services and resources for emotional, physical and financial wellbeing
    • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    • Family support through fertility and family building benefits with Progyny and adoption assistance.
    • Referral services for child, elder and pet care, home and auto repair, event planning and more
    • Consumer discounts through Abenity and Consumer Discounts
    • Retirement readiness, rollover assistance services and preferred banking partnerships
    • Education assistance (tuition, student loan, certification support, dependent scholarships)
    • Colleague recognition program
    • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location.

    Our teams are a committed, caring group of colleagues. Do you want to work as a Manager EMR Support - WFH where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise

    Job Summary and Qualifications

    Acts as a liaison for HCA Healthcare at Home with EMR software vendor (Home Care Home Base). Supports the healthcare services clinical colleagues through management and/or oversight of Service Central ticket submissions and monitors ticket activity, including but not limited to the following: F2F; Physician and Facility data entry. Facilitates communication between the company and software vendor through bimonthly calls with HCHB and EMR team.

    Ensures EMR system is current through management of the HCHB refresh process.

    ESSENTIAL FUNCTIONS

    • Partners with IT HelpDesk and oversees support requests that require involvement of the compliance or regulatory teams.
    • Provides communication with key Stakeholders through dissemination of the HCHB BPO report
    • Reviews feature updates and collaborates with EMR team on implementing enhancements
    • Owns and coordinates updates, with all responsible parties, for the "Recipe Book"
    • Provides maintenance of system oversight through oversight of the HCHB System Change Log/Service Central Entry
    • Acts as a mentor to the IT Help Desk for new matters requiring HCHB knowledge. Assists IT HelpDesk with scheduled remote training and acts a Subject Matter Expert
    • Ensures system accuracy through assistance with system administration process improvements
    • Assists EMR team with HCHB ONRAMP approvals as needed
    • Assists in the coordination of regional and local training/education activities as needed for leadership, continuing education and/or career development in clinical, operational, or sales standards, expectations, and practices.
    • Conducts or assists in new program development and other initiatives or special projects as needed.
    • Promotes commitment to HCA Healthcare at Home standards, systems, policies, and procedures. Educates colleagues regarding corporate commitment to all laws, regulations, and guidelines of the company, state, and federal programs. Adheres to established confidentiality standards and promotes the standards are maintained by all regional office and field level colleagues.
    • Ensures compliance with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional, while on-site at the agency.

    What qualifications you will need:

    EDUCATION

    Bachelor's Degree in Business Administration or other related field - Required

    EXPERIENCE

    Five or more years related work experience - Required

    Two or more years of IT project leadership experience - Required

    PMP Certification– Preferred

    Equivalent combination of education and experience could be considered

    MANAGEMENT/ DECISION MAKING

    Uses independent judgment to establish procedures and overall strategic direction that may affect an agency, multiple agencies, industry sectors and/or functional disciplines. Solves the most complex problems that require understanding and evaluation of impacts on the organization

    KNOWLEDGE and SKILLS

    Possesses extensive knowledge of a professional discipline and maintains extensive theoretical business and industry knowledge. Provides overall leadership and direction to the business at the regional or divisional level.

    HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager EMR Support - WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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