- Collaborate with cross-functional teams to gather, analyze, and interpret data from various sources to support business (initially billing and revenue management) requirements.
- Develop and maintain data models, reports, and dashboards to provide insights into business and operational trends, billing trends, revenue forecasting, and performance metrics.
- Work closely with business stakeholders to define key performance indicators (KPIs) and support data-driven decision-making processes.
- Identify areas for process improvement and optimization within various business & operational domains (initially billing and revenue management) through data analysis.
- Validate and ensure accuracy of data used in various business/operational systems and reporting tools.
- Create and present comprehensive reports and findings to key stakeholders to drive decision-making processes.
- Collaborate with IT teams to enhance data collection processes, data integrity, and system integrations to support data transformation and business process optimization management goals. Make effective recommendations on BI needs, projects, and deliverables.
- Stay updated on industry best practices and technological advancements to suggest and implement innovative solutions.
- Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field. Master's degree preferred.
- Proven experience (5 years) as a Data Analyst or in a similar role, preferably within the IT or data center industry.
- Strong proficiency in data analysis and visualization tools and programming languages such as SQL, Python, R, Tableau, Qlik, Pentaho or similar tools for data extraction, manipulation, and visualization.
- Solid understanding of database management and data warehousing principles.
- Excellent communication skills with the ability to convey complex findings to both technical and non-technical stakeholders.
- Deep technical expertise in data management, analytics, modern data platforms/architectures, and emerging technologies shaping the data landscape.
- Demonstrated track record of making and fulfilling commitments, meeting project deadlines, and driving multiple concurrent initiatives to elevate our data utilization and maturity.
- Strong attention to detail and problem-solving abilities.
- Experience with usage based billing processes is a plus.
- Experience with billing systems, revenue management, and familiarity with financial concepts.
- Experience with performance tuning, architecture, and troubleshooting distributed systems
- Experience with Agile/SAFe methodologies.
- Ability to sit for extended periods of time
- Moderate or advanced keyboard usage
- Medical, Telehealth, Dental and Vision
- 401(k)
- Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
- Life and AD&D
- Short Term and Long-Term disability
- Flex Time Off (PTO)
- Leave of Absence
- Employee Assistance Program
- Wellness Program
- Rewards and Recognition Program
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Data Analyst - Charlotte, United States - Flexential
Description
Job Description:
Data Analyst is a key role that collaborates and supports cross-functional teams to gather, analyze, and interpret complex datasets from various sources to support business requirements. The ideal candidate will have a strong analytical background, a deep understanding of data systems, and the ability to derive actionable insights to drive business decisions. The Data Analyst will assist business functions and project efforts in decomposing source data into the building blocks needed to improve enterprise data, inform decision making, and generation of insights.Key Responsibilities and Essential Job Functions
Required Qualifications
Preferred Qualifications
Physical Requirements
Benefits of working at Flexential:
Benefits are subject to change at the Company's discretion.
Base Pay Range: Annualized salary range offered for this position is estimated to be $88,000 - $100,000. However, the actual pay range depends on each candidate's experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This position has the following safety hazards:☒ Ergonomics
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