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    AVP & SBA Operations Officer II - Los Angeles, United States - Open Bank

    Open Bank
    Open Bank Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    The AVP & SBA Operations Officer II is responsible for providing on-going support to the SBA Loan Center in processing and servicing SBA loans by preparing and reviewing SBA loan application and packaging forms. The AVP & SBA Operations Officer II will work independently with third party vendors such as title companies, escrow companies, and attorneys, while working on multiple projects simultaneously; managing time and resources to ensure work is completed efficiently and within established timeframes.

    QUALIFICATIONS:

    Education and/or Experience

    • Bachelor's degree in Business Administration or related field or equivalent experience required.
    • Minimum three years of experience in lending required.
    • General knowledge of lending regulations, lien laws, and loan documentation.

    KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

    Communication Skills

    • Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
    • Ability to respond effectively to the most sensitive inquiries or customer complaints.
    • Present a professional image in dealing with customers, interdepartmental, and external representatives.

    Computer Skills

    • Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.

    Reasoning Skills

    • Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
    • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Ability to retain a broad knowledge of tasks performed in the lending functions.
    • Ability to analyze and organize financial information and perform complex financial calculations.
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