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    Patient Care Coordinator/ Receptionist - Tucson, United States - Simply Accounting HR & Taxes

    Simply Accounting HR & Taxes
    Simply Accounting HR & Taxes Tucson, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Sonora Hearing Care, LLC

    Company Overview:

    Sonora Hearing Care, LLC is a locally owned and operated audiology and hearing aid practice, dedicated to providing a full range of hearing services to our community. Through the use of leading-edge technology and dedicated professional personnel, we provide those with hearing impairments excellent service.

    Job Summary:

    Our Patient Care Coordinator opening is an In-Person Full-Time position. We seek a person who is extremely organized, self-motivated, punctual, and eager to learn. They should hold above average computer skills and familiarity with facilitating correspondence between patients, their family, the medical and administrative staff, and healthcare providers. Please Note: Scrubs are the required dress code for this position. This position also requires administrative duties that have also been listed below.

    Work schedule:

    • Monday – Friday

    Responsibilities & Duties:

    • Greeting patients when they arrive
    • Answering phones and addressing concerns and answering questions
    • Scheduling patients for appropriate appointments
    • Gather appropriate information from patient in order to schedule appointments
    • Make copies of all necessary insurance cards and IDs, medication lists, referrals
    • Provide all new patient paperwork to patient and explain as necessary.
    • Explain all HIPAA related paperwork and assist the patient in completing the forms correctly and accurately.
    • Field and triage patient questions.
    • Confirmation phone calls for appointments.
    • Follow-up phone calls for cancellations, reschedules, no shows and general call backs
    • Check out patients, collect payments and schedule correct follow-up appointments as needed.
    • Update/ Scan Patient chart notes and document patient encounters: (phone, face to face, email, etc) Follow SOAP Note format.
    • Process and follow up on Referrals
    • Insurance verification
    • Minor Office cleaning, upkeep, and restock
    • Assist the audiology assistant with walk ins by having the patient complete the appropriate forms

    Qualifications & Skills:

    • Must be at least 18 years of age
    • Organized
    • Excellent customer service skills
    • Efficient and accurate
    • Ability to be resourceful and proactive when issues arise
    • Able to multi-task
    • Maintain positive attitude
    • Self-motivated
    • Team player
    • Reliable and punctual

    Educational Requirements:

    • High school diploma or GED
    • Experience as a medical receptionist is a plus.

    Benefits Available:

    • Paid Time Off
    • Sick Time Off
    • Paid Holidays
    • Growth Opportunities

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