- Provide excellent customer service to both external and internal customers.
- Monitor the work order system to ensure timely completion and closing of tenant workorder requests. Work cohesively with engineers and tenants on any problem areas and ensure tenant is satisfied with results.
- Make sure that the office is always covered to allow the Property Manager time to interact with the tenants and their immediate building needs.
- Review for accuracy and transmit vendor invoices to the accounts payable program (Avid). Ensure invoice coding is correct before sending to manager for payment approval.
- Maintain building access control system. Update building and garage access card requests from tenant's daily.
- Coordinate all tenant pre move-in requirements such as access cards/keys, lobby tenant directory, mailbox assignment.
- Responsible for the scheduling of the building conference rooms. Ensures that all audio/video equipment is in working order in the conference center and in the common areas.
- Review security DAR reports daily to determine if any incidents occurred after-hours and report to Property Manager. Issue work orders for any maintenance items that were discovered during security officer rounds.
- Coordinate tenant janitorial requests to the night janitorial supervisor and ensure completion.
- Organize and maintain lease folders, construction files, vendor files, and building operations policies.
- Monitor and maintain current fire warden lists and update accordingly. Prepare correspondence as required.
- Maintain all office equipment and order office supplies as needed.
- Help coordinate tenant events.
- Open, sort and distribute all incoming mail.
- Performs any additional duties that might be assigned by the Property Management team.
- Minimum of one year experience in commercial property management.
- High School diploma or equivalent required.
- Experience working in property management and accounting systems and the aptitude to quickly learn new systems.
- Immediate knowledge of Microsoft Office. Experience in MRI accounting software, Workspeed work order system, and Avid BillPay a plus.
- Strong customer service, verbal and written communication skills and organizational and problem-solving skills
- to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills and basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
- base salary
- Type: Full-time
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Property Administrator - Austin, United States - Regent Properties
Description
Property Administrator
Regent Property Management Services
Principal Objective of Position:
The Property Administrator will provide first-class property management service and assist the Property Management team with day to day administrative support including accounts payable functions, general administrative support, and tenant/vendor customer relations.
Essential Duties & Responsibilities:
Requirements & Work Experience:
Other Desired Skills & Abilities:
