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ADMINISTRATIVE ASSISTANT needed at a newly established property management company - Austin, United States - Real Property Management
Description
ADMINISTRATIVE ASSISTANT The Administrative Assistant is responsible for supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management All Connect. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.This job will work from home most of the time and requires a reliable internet connection. ESSENTIAL RESPONSIBILITIES 1. Providing administrative support for the Leasing Agent and Property Manager2. Handling customer inquiries 3. Coordinate/schedule among vendors, tenants, and landlords with maintenance and repair work orders, ensuring timely and quality of each work.4. Promptly respond, pursue, and resolve customer and vendor issues proactively.5. Maintaining the prospective tenant database6. Assisting in placing advertisements7. Updating the company website with available rental properties8. Forwarding weekly Rental Marketing Reports to clients9. Managing office supplies inventory10. Assisting the Property Manager with applicant courtesy calls 11. Entering management agreements/creating portfolios and properties12. Attending and participating in-office meetings13. Attending and participating in training sessions as directed by the Manager14. Adhering to all procedures required in this role15. Providing feedback for and participating in the continuous improvement of procedures and processes16. occasionally drive to the property pick up/drop off the lockbox/signs, meet with vendors or take photos. 17. Other duties as assigned KEY ATTRIBUTES 1. Highly detail-oriented and organized in work2. Strong analytical thinking and troubleshooting skills3. Excellent communication and interpersonal skills with a customer service focus4. Ability to act and operate independently with minimal daily direction from the manager to accomplish objectives5. Proficiency with email and Microsoft Office applications6.
Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and resultsThe Administrative Assistant is highly organized with strong time management skills and an understanding of prioritization.
Naturally driven to provide excellent customer service and to instill trust, the Administrative Assistant is a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor. REQUIREMENTS 1.
Two years experience in administrative support2. A minimum typing speed of 40 words per minute3. Intermediate skills in Microsoft Office4. Managing referrals across departments5. Knowledge of the Internet and email6. Basic telephone switchboard knowledge PERFORMANCE EXPECTATIONS 1. Administrative support, reporting, and data entry timelines met2. Established customer service standards maintained3. Advertising timelines met4. Tenancy database maintained in an accurate and timely manner5.'Renting' section of the company website is maintained and updated on a daily basisMetrics:
Compensation:
Three months probation period at 1099, then converts to W-2 employee to continue the employment. Compensation depends on experience, starting at $36000 annual, 7 days paid leave, medical/dental/vision
Compensation:
$36, $42,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Real Property Management is the leading property management franchise system with over 300 offices in North America, managing tens of thousands residential homes.
If you are self-motivated, reliable, resourceful, and customer-focused, consider joining us.You will be part of a team that shares their expertise and makes each other better, all while earning a competitive wage.
