- Client Satisfaction:
- Developing and maintaining long-term relationships with clients
- Performing site walkthroughs with clients to ensure quality and service expectations are met
- Facilitating the resolution of client concerns to ensure renewal
- Sales:
- Proactively presenting site enhancement ideas to your clients
- Generating referrals from existing clients and passing them to the Business Developer
- Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals
- Operations:
- Assisting in overall leadership of the branch
- Maintaining satisfactory accounts receivable levels
- Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information
- 1 year minimum of supervisory experience in the landscape or service industry
- An associate's degree in a business-related field or equivalent experience
- A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace
- The ability to coach and develop teams
- Paid time off
- Health and wellness coverage
- 401k savings plan
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Account Manager - Honolulu, United States - Performance Landscape Service
Description
Position at Performance Landscape Services
At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?
Here's what you'd do:
You'd be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You'd also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.
You'd be responsible for:
Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.
Growing Everyday
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:
BrightView is an Equal Employment Opportunity and E-Verify Employer.