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    Chief of Medical Services - Boston, MA, United States - Massachusetts Bay Transportation Authority

    Massachusetts Bay Transportation Authority
    Massachusetts Bay Transportation Authority Boston, MA, United States

    2 weeks ago

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    Description

    Job Type:
    Full-Time


    Department:
    MBTA - Transit Facilities Maintenance

    Area: 361-E&M Administration


    Union Affiliation:
    Executive


    Safety Sensitive:
    Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing.

    Essential Classification (Emergency Staff): Yes; Our mission is to serve the public by providing safe, reliable, and accessible transportation.

    MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

    This includes attendance, participation, and contribution in local safety committee meetings as needed.

    Reporting to the Chief of Stations, the Deputy Chief of Facilities & Structures is responsible for ensuring structures, buildings and bridges afford riders the best user experience, and employees with the best work experience possible.

    This includes implementing strategies to ensure the safety, security and cleanliness of the structures, buildings, and bridges; In addition, this role will have heavy collaboration with internal departments, regulating agencies, community groups and the public to develop new services, maintain a positive corporate image, improve/maintain asset and transit infrastructure, and increase revenue.

    Establishes the overall goals, priorities, and strategic initiatives for all structures, buildings and bridges relating to safety, accessibility, service delivery, maintenance, and budgeting.

    Develops and implements strategies to ensure all critical and non-critical aspects of structures, buildings and bridges are inspected and maintained to ensure the safety, security, accessibility, comfort and reliability of the stations.

    Develops and implements a process to document all inspections and a process to report all defects or findings to the appropriate departments for mitigation.

    Develops and implements a follow-up inspection process to ensure that all mitigation efforts address the concerns raised about structures, buildings and bridges and escalates unaddressed issues.

    Manage a staff of employees responsible for the inspection of structures, buildings and bridges and monitoring of contract related to structures, buildings and bridges maintenance.

    Works closely with all Operating Departments to address concerns raised about structures, buildings and bridges identified through inspections, through customer communications, and through employee communications.

    Works closely with all Operating Departments to ensure the readiness and accessibility of structures, buildings and bridges for special events, weather emergencies and all other out-of-the-ordinary events that impact the customers' use of stations.

    Develops a strategy to ensure all communications and notices about structures, buildings and bridges for impacts such as, special events, closures, elevator and escalator outages, service delays, maintenance, etc, are posted clearly and in advance, when possible, of the impact.

    Develops a strategy to ensure safety and maintenance aspects of structures, buildings and bridges, such as lighting conditions, conditions of stairs, cleanliness of floors and wall, stability of ceilings, loose debris or along the right of way, etc, are inspected regularly and reported as needed.

    Works with the MBTA Security Department and Engineering & Maintenance to ensure all security systems, such as fire alarms, sprinkler systems, camera, etc., Work with Customer Experience to develop a strategy to inform the public of all structure, building and bridge enhancements and to ensure public information boards are working.

    Prepare reports for senior leadership on the current state of structures, buildings and bridges and on the progress of structures, buildings and bridges maintenance and upgrade projects.

    Develop Requests for Proposals for contractor services, including development of contract scope and specifications and will participate in the selection of vendors and contractors.

    Manage contractors to ensure compliance with established service contracts.

    • Will participate in public hearings when the condition of structures, buildings and bridges may be addressed.

    Assists in the Authority's response to extraordinary situations including emergencies, derailments, accidents, serious service delays, severe weather in order ensure safety and securement of riders, employees, and MBTA assets.

    Available to work all shifts and locations as assigned or directed.
    Supervision
    ~ Employees responsible for the inspection of structures, buildings and bridges and monitoring of contract related to structures, buildings, and bridges maintenance

    A bachelor's degree from an accredited institution in Business Administration, Engineering, or other transit related field.

    A minimum of twelve (12) years of experience in facility inspection, auditing and maintenance
    Proficiency in Microsoft Office products

    • Possession of a valid driver's license without infractions in accordance with MBTA policy.
    Have the ability to work any and all shifts and/or locations assigned or directed.

    A high school diploma and an additional seven (7) years of facility inspection, auditing and maintenance experience may be substituted for the degree requirement.

    A High School Diploma or GED with an additional seven (7) years of directly facility inspection, auditing and maintenance experience substitutes for the Bachelor's degree requirement
    An Associate's degree from an accredited institution an additional three (3) years of facility inspection, auditing and maintenance experience substitutes for the Bachelor's degree requirement
    A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

    in English
    Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
    Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
    Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
    Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
    Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

    General Disclaimer:

    The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

    # Application Deadlines:
    Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

    International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA.

    Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview.

    Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
    # Essential / Emergency Staff:

    During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

    # ADA Accommodations:
    The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at or
    # Diversity, Equity, and Inclusion:
    The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit


    Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply.

    Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
    Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays

    Retirement:
    pension or deferred compensation 401(a), plus MBTA contributions
    Tuition Reimbursement (up to $10,000 per year)

    Commuter Choice Parking Program:
    pre-tax benefits for parking
    Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
    Discounted tickets for concerts, movies, travel / vacation, etc.

    This summary is not a contract andis not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice.

    Do you have twelve (12) years of experience in facility inspection, auditing and maintenance?
    Bachelor's Degree
    If you have a college degree, what was your field of study?
    Medical / Nursing
    Political Science / International Relations
    Project Management
    Please rate your current proficiency level using Microsoft Office (Word, Excel, PowerPoint, etc.).
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