Director, Medical Services - Boston, MA, United States - Wolters Kluwer

Wolters Kluwer Boston, MA, United States

4 weeks ago

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Description

The Director, Strategic Security Services plans and allocates resources, work with finance team on budgets, monitoring, tracking, and management of delivery progress, and keeping stakeholders informed throughout the project lifecycle.

You will bring to this organization thought leadership and vision in guiding global business, IT process owners towards continuous improvement by establishing governance on program/project management practices.

Also, along with providing the strategic program oversight of the Global Information Services programs, this role will also provide financial oversight, managing partner relationships, and strategic development of Demand and Intake function within the global information security organization.

You will report to the CISO.

You Will:
Strategic Leadership and Engagement

Support Global Information Security team in creating and implementing the global security strategy and alignment with GBS IT stakeholders, business units, and partners.

Create and deliver compelling GIS presentations for WK executives, other senior leaders, and customers.

Manage and coordinate the information security technology risk assessments, operational vendor relationship management (not individual activity per vendor), project manage product selections and work with vendor management on negotiation of contracts for the assigned division or business units.

Work with divisional management to develop long term strategy, annual security plans with corresponding costs, and tactical plans to reduce the IT risk.

Facilitate the tracking and reporting on divisional and business units' metrics, results, data modelling, processing, calculating and transformation into meaningful insights and reports.

Manage the development, maintenance, and monitoring of Key Performance Indicators (KPIs)
Balancing customer experience in mind and WK Security risk and posture
Strategic Program Management

Lead the group of GIS Project Managers to work on different aspects of GIS projects and monitor progress and adjust as needed.

Accountable for the successful delivery of the GIS programs and execution of aspects of project life cycle
Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts.

Interface with GBS IT PMO around demand and intake process, annual program initiative planning with GIS, GBS IT and divisions.

Contribute to enhance the application-based security while working with different applications and business owners.
Policy and Exception management

Establish strong technical leadership to lead and evolve the Wolters Kluwer Policy Management , Standards, and Exception management to keep pace with technology evolution and complexities of cybersecurity, AI, and Information Technology landscape.

GIS Demand, Intake and Resource Management
Lead and mature GIS Demand and Intake function to organize and manage GIS programs/ projects.

Leverage best practices, lessons learned and emerging trends to develop actionable roadmaps that will allow the GIS to implement program/project capability improvements in accordance with desired outcomes.

Working with functional leaders ensure resource availability and allocation to required projects to reach objectives and help the functional leaders in managing resources in an effective and efficient manner.

Oversee optimization of resource pools (project-based versus dedicated role based) and how it aligns to GIS needs.
Manage ClickTime data tracking and developing meaningful actionable reports, as needed.
Assist in the development of business cases while working with the associated leaders.
Training and Coaching
Help with the development and compliance of GIS training programs and identifying external training courses.
Provide end user training, application security training, customize training like FedRamp, PCI, NIST, SOC2, etc.

Lead internal development sessions such as GIS IT security power hours, IR tabletops, and help organize October cyber security month.

You Have:
Bachelor's Degree in computer science, Information Technology, or related field.
10 years-of demonstrated progressive experience in IT, Program management, security risk management, compliance and/or change and transformation management.
3+ years' experience with shared services model, vendor and/or managed security services
2+ years management, enterprise-wide transition and/or transformation programs.

Experience with security governance and IT general control frameworks such as ISO2700x, HiTrust, Cobit, ITIL, NIST CSF, NIST 800-53, PCI-DSS etc.

The ability to deliver presentations to a variety of audiences and senior leadership.
Project Management Professional (PMP) certification

Strong familiarity with project management software tools, methodologies, and best practices Experience seeing projects through the full life cycle.

Familiarity with lean and agile development processes

Benefits:
A comprehensive benefits package that begins your first day of employment

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available -
Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy.

As a global company, having a diverse workforce is of the utmost importance.

We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018.

In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.

Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $200,700-$284,100
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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