Jobs
>
Cambridge

    Medical Service Representative - Cambridge, United States - Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC)

    Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC)
    Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Cambridge, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description
    Summary

    Responsible for overseeing all activities associated with the scheduling of outpatients for the physician practice at the center.Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individuals' insurance coverage with a customer service oriented approach.

    Key Responsibilities
    • Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
    • Support is provided to Medical Service Associate to ensure efficient workflow.
    • Pre-registration, registration, insurance verification and scheduling are completed per center guidelines.
    • Customer service and marketing is provided with phone support, center tours for patients and families, interviewing prospective patients, communicating with referral sources and maintaining adequate supply of marketing materials.
    • Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
    • Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.
    • Physician charging processes are completed and reconciled as assigned per center guidelines.
    • Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.
    • Additional department, organization, or network activities are completed per established objectives.
    • PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
    Qualifications

    Qualifications and Experience

    Education/Degree

    Required
    • High school graduate required.
    Preferred
    • Associate degree preferred.
    Experience

    Required
    • Two years experience in a medical/physicians office setting required.
    Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

    Required
    • Ability to demonstrate the knowledge and skills necessary to provide care for pediatric to geriatric population.
    • Computer proficiency required.Microsoft office applications preferred with ability to learn new software.
    Preferred
    • Highly developed communications and interpersonal skills, working with diverse population.
    • Work independently, be self-directed and contribute as a member of a team.
    • Anticipates challenges and develops and implements strategies for addressing them.
    • High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
    • Attention to detail.
    EEO Statement

    SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.

    We have other current jobs related to this field that you can find below

  • Skyline Enterprises

    Customer service representative

    3 weeks ago

    Skyline Enterprises Cambridge City, United States

    Customer Service Representative (m/f/d) in Cambridge City · We are looking for reliable and flexible employees as customer service representatives (m/f/d) in 01099 Dresden. · About Us · Ranger Marketing & Sales GmbH has been the leading German company for personal consulting of p ...

  • Marriott International, Inc

    Guest Service Representative

    5 days ago

    Marriott International, Inc Boston, United States

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...

  • Marriott International, Inc

    Guest Service Representative

    1 week ago

    Marriott International, Inc Boston, United States

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Aloft Boston Seaport District, D Street, Boston, Massachusetts, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posició ...

  • Mass General Brigham

    Patient Service Representative

    2 weeks ago

    Mass General Brigham Cambridge, United States Regular

    Patient Service Representative Description Patient Service Rep Needed for Spaulding Outpatient Center Cambridge Shift : Monday through Friday - Day Schedule : 7:00 am to 3:30 pm Summary Oversee and perform all activities associated with the outpatient registration service and s ...

  • Lawn Doctor

    Customer Service Representative

    4 weeks ago

    Lawn Doctor Somerville, United States

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. · The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills inc ...

  • The Moody Street Group, LLC

    Financial Services Representative

    3 weeks ago

    The Moody Street Group, LLC Boston, United States

    Financial Services Representative/Financial Advisor · The Moody Street Group, LLC, a General Agency, of the Companies of OneAmerica, works with a diverse clientele including individuals, business owners, professionals and families. We assist our clients in attaining financial obj ...

  • Dedham Savings

    Customer Service Representative

    4 weeks ago

    Dedham Savings Boston, United States Full time

    At Dedham Savings, we believe that being here for the journey means supporting our customers every day in a friendly and professional manner every day. While our employees are committed to helping our customers, we are committed to our employees. After all, we wouldn't have made ...

  • Mass General Brigham

    Image Service Representative

    3 weeks ago

    Mass General Brigham Boston, United States Regular

    Image Service Representative Description Full-time 40 hours. Monday - Friday 8:00am - 4:30pm · The Radiology Image Service Representative works with outside providers and patients to appropriately distribute copies of radiology studies and reports. · Responsibilities include b ...

  • Boston Public Schools

    Customer Service Representatives

    1 week ago

    Boston Public Schools Boston, United States

    Boston Public Schools seeks Customer Service Representatives - Transportation Department · Reports To : Customer Service Team Leads · Position Type: Temporary Position (Potential to stay on Long Term) · Start date: July 1, 2024 · OVERVIEW: · The Boston Public Schools is th ...

  • InterPark

    Customer Service Representative

    2 weeks ago

    InterPark Boston, United States

    Customer Service Representative - Weekends 9am to 5pm · Harbor Garage - 70 East India Row - Boston MA, 70 East India Row, Boston, Massachusetts, United States of America Req #849 Friday, June 30, 2023 InterPark Holdings Inc. is North America's premier owner, operator and develop ...

  • Beacon Hill Staffing Group

    Ambulatory Services Representative

    5 days ago

    Beacon Hill Staffing Group Boston, United States

    Job Id: A1322256D_ Apply Now · Our client is a Boston-based medical center seeking an Ambulatory Services Representative. This person would coordinate all functions and activities related to patient access including front end customer service, patient registration, insurance/cove ...

  • Marriott International, Inc

    Guest Service Representative

    3 weeks ago

    Marriott International, Inc Boston, United States

    Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Boston Downtown, 275 Tremont Street, Boston, Massachusetts, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · O ...

  • Marriott International, Inc

    Guest Service Representative

    5 days ago

    Marriott International, Inc Boston, United States

    Job Number · Job Category · Rooms & Guest Services Operations · Location · The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? · N · Position Type · Non-Management · POS ...

  • Orbia

    Customer Service Representative

    2 days ago

    Orbia Boston, United States

    What if you could play a role in advancing life around the world? · Do you have export customer service experience including handling of letters of credit, bank collections and various export documents? · Do you have experience in a B2B customer service team and/or understandi ...

  • Mass General Brigham

    Customer Service Representative

    1 week ago

    Mass General Brigham Somerville, United States

    Respond to patient/guarantor concerns which span a wide range of issues including payer denials, coding accuracy/appropriateness, secondary billing, Coordination of Benefits, verification of co-payments/co-insurance/deductibles and verification/updat Customer Service Representati ...

  • Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC)

    Patient Service Representative

    2 weeks ago

    Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Cambridge, United States

    Patient Service Rep Needed for Spaulding Outpatient Center Cambridge · Shift: Monday through Friday - Day · Schedule: 7:00 am to 3:30 pm · Summary · Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including ...

  • Action For Boston Community Development

    Employer Services Representative

    1 week ago

    Action For Boston Community Development Cambridge, United States

    Employer Services Representative · Department: Education, Training, and Youth Services · Employment Type: Permanent - Full Time · Location: Cambridge · Description · The Bridges Returning Citizens Center (BRCC) helps returning citizens develop the employment and communication ...

  • Willdan

    Energy Service Representative

    1 week ago

    Willdan Cambridge, United States

    Willdan is seeking an Energy Service Representative This position will be based in the Boston area and require local travel throughout MA. Responsibilities include prospecting for qualified small and medium business customers, conducting energy assessments, developing solutions f ...

  • Spaulding Rehabilitation

    Patient Service Representative

    1 week ago

    Spaulding Rehabilitation Cambridge, United States

    Patient Service Rep Needed for Spaulding Outpatient Center Cambridge · Shift: Monday through Friday - Day · Schedule: 7:00 am to 3:30 pm · Summary · Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supp ...

  • Harvard University

    Member Services Representative

    1 week ago

    Harvard University Cambridge, United States

    Basic Qualifications · The following qualifications are the minimum threshold for which a candidate must meet in order to be considered for this role. High school diploma and a minimum of one year relevant training and cash handling experience. · Additional Qualifications and Sk ...