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Life Cycle Engineer - Boise, United States - Idaho State Job Bank
Description
Life Cycle Engineer (Government) at AT&T in Boise, Idaho, United States Job Description AT&T Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.
We recruit, develop, and empower a diverse, high-performing workforce which is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
Our DHS Team supports our Nation's homeland security efforts providing, operating and assuring mission-critical wireline, wireless (including FirstNet), and vehicle-telematics services for the full spectrum of mission execution.
AT&T will provide specialized Life Cycle Engineering (LCEs) support for the Transportation Security Administration (TSA). All work is to be performed during Normal Business Hours of 7 a.m. to 5 p.m. EST, Monday through Friday. Weekend and Holiday coverage (based on AT&T Holiday Schedule) is excluded. The intent of this service is to provide assistance to the customer beyond the normal scope of AT&T support. The Scope-ofJob Duties/Responsibilities :
+ Build TSA router configurations prior to implementation according to planned designs.
This includes hardware/software verification using pre-staged configurations from AT&T facility, if needed. + Keep up to date all AT&T router configurations templates (TSA & FAMS) using TSA's SharePoint tool. + Perform quality assurance and integrity of router configurations.
+ Serve as the technical liaison for collecting and collating engineering data pertaining to the management and operations of the routers operating in the TSA network.
+ Serve as a point-of-contact for AT&T owned equipment racked within TSA's 3rd floor Main Server Room (MSR) at the TSA Headquarters location.
+ Ensure network changes are implemented properly and in a timely manner. + Review and analyze network re-designs, expediting the re-design process to speed implementation. + Identify and resolve chronic network issues (excludes physical layer issues). + Provide network traffic analyses to support optimal network management + Handle TSA escalations at LCE level. + Identify issues that could cause potential customer problems; work with various departments to mitigate or resolve these issues. + Perform transition TSA implementations.This includes configuring the out-of-band encrypted modems.
Supervise installations during activation conference calls.
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