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    Catering and Events Coordinator - Phoenix, United States - Troon Golf, L.L.C.

    Troon Golf, L.L.C.
    Troon Golf, L.L.C. Phoenix, United States

    2 weeks ago

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    Description
    Papago Golf Club-Lou's Bar and Grill is excited to announce the exceptional career opportunity of Catering and Events Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

    Key Responsibilities of the Catering and Events Coordinator:

    • Assists in seeking new business and ensures return business in order to meet or exceed revenue goals. Participates in pre-event presentations, property tours, and customer meetings.
    • Develops a marketing plan designed to increase revenue growth in both the corporate and social markets.
    • Ensures proper management of all catered events, including, but not limited to: basic set up, table placement, buffet design, bar location, sales, marketing, planning, merchandising, servicing, and corresponding administrative procedures.
    • Prepares, implements, and compiles data for various reports such as Weekly Catering Revenue Forecasts, and other reports as directed.
    • Assists in the development of catering and banquet menus, banquet wine lists and bar menus, pricing, catering contracts, and rental fees.
    • Develops and maintains vendor profiles to include: audio visual, floral, equipment rental and photographers.
    • Ensures accurate and timely invoicing for all services rendered, to include recording events in the POS system.
    • Develops a month calendar, listing all of the existing catering events. Communicates with various departments regarding event details to ensure successful completion of all events.
    • Develops banquet event orders and conducts weekly meetings to review with staff. Develops and distributes a 10-day forecast with complete banquet event orders.
    • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
    • Manages department members that may include, but is not limited to any Convention and Catering staff such as: Coordinator, Host, Set Up Staff, Supervisor, Server.
    • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
    • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
    • Produce and update competitive price set on a yearly basis.
    • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
    • Communicates any changes or new policies and procedures to the department.
    • Regular and reliable attendance.
    • Conducts staff meetings with subordinates.

    Minimum Qualifications for the Catering and Events Coordinator:

    • Associate's degree (AA) and two years related experience and/or training; or equivalent combination of education and experience.

    Other Qualifications:

    • Knowledge of Microsoft Office applications and POS systems.
    • Prior supervisory and management experience.
    • Driver's License may be required.
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