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    Assistant Service Manager - Milwaukee, United States - Honda City

    Honda City
    Honda City Milwaukee, United States

    2 weeks ago

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    Description

    **Benefits**

    Competitive Compensation Plans

    Medical

    Dental

    Vision

    401K

    Paid Training

    Paid Vacation

    Company Holidays

    Saturday Lunches

    Employee Discounts on Products and Services

    Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

    Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

    Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

    Ensure the daily inventory of technicians' time is consistently sold to service customers.

    Distribute work between technicians efficiently.

    Answer technical questions about vehicle problems, warranties, services, and repairs.

    Maintain Customer Happiness scores at or above company standards.

    Assist in diagnosing vehicle problems; order parts and tools as necessary.

    Oversee administration of warranty claims as well as training and supervising of service department.

    Set schedules and assigns tasks to service department employees.

    Reinforces company policies and adheres to company standards.

    Encourages compliance with applicable laws and regulations.

    Maintain good working relationship with factory(s) and foster positive employee relations.

    Collaborate with upper management to make service department hiring and discipline decisions.

    Organized and friendly personality

    Demonstrated ability to manage others

    Time management skills

    Fantastic communication skills with your customers

    Professional, well-groomed personal appearance

    Consistent record of service and sales success

    Strong record of positive customer satisfaction results

    Team oriented and self-motivated

    Able to work with little supervision

    Clean driving record and valid drivers license

    **Apply for Assistant Service Manager**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensationEducation Highest level of education completed Signature and Verification

    I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

    Full Name Date: 1/28/2022

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