Workplace Solutions Manager - Chicago, United States - Rightsize Facility

Rightsize Facility Chicago, United States

1 week ago

Description

Job Description

Workplace Solutions Manager

Role Summary:

The

Workplace Solutions Manager

is an integral role combines the background and passion of commercial interiors with the skills of account management to lead the art and science of RFs proven, consistent, and repeatable sales process. This position requires strong product knowledge, interior design best practices and the desire to execute sales while demonstrating RFs core value and tenets, business model, differentiators, and keys to success. The WSM role combines RFs proven business processes, industry leading office interior best practices and impactful technology to execute office interiors projects from concept to completion.

Responsibilities:

Closing Sales / Account Management / Customer Service

Execute and lead the sales process from lead creation to sales closure creating revenue and profit

Meet and exceed monthly, quarterly, and annual revenue goals

Provide unparalleled customer service and actively participate in client retention activities to maintain long term relationships and repeat business opportunities

Product Knowledge

Understand and lead discussions with clients regarding space planning best practices, product specification and pricing

Maintain and continuously increase deep product knowledge of RF primary vendor partners to provide product recommendations and selections to clients

Utilize company order processing systems and quote creation processes to ensure all proposals are submitted in a timely basis

Stay ahead of industry trends, new products and their potential uses and impact

Business Development / Marketing / Engagement

Perform lead generation activities including in person and virtual presentations along with digital marketing campaigns

Collaborate with BD/Marketing / Engagement leadership to develop and enhance personal brand by executing successful Engagement activities

Master and consistent utilize established Marketing Messages throughout the process

Professional Development

Train with sales leadership to master the Sales Process, WIN Strategy and components of a successful deal

Learn all aspects of NetSuite pipeline management protocols

Participate in self-directed development activities including outside training programs, vendor educational opportunities and reading books

Desired Qualifications:

Degree in interior design or related field

Experience in the contract furniture or interior design industry and/or experience in interior design

Knowledge of the commercial real estate (CRE) industry

A passion for developing relationships with Owners, C-Level executives, Finance, Facilities Management, and human resource executives, within companies of all sizes

Strong organizational skills with a high attention to detail and accuracy

Entrepreneurial growth mindset focused on long term success

Self-motivated with strong interpersonal skills and ability to ask pertinent questions to determine client needs

Ability to provide excellent customer service and foster both internal & external relationships

Must be assertive, flexible, and have a strong sense of urgency with a high attention to detail

Committed to supporting team goals and playing a major role the alignment of sales ops

Excellent written and verbal communication skills

Strong aptitude of Microsoft Office systems with ability to learn internal system

Previous CRM Experience Preferred (I.e., NetSuite, Salesforce, HubSpot, SAP, Oracle, etc.)

Additional Perks

Summer hours

Bring your dog to work

Hybrid work schedule

Free office snacks

Annual employee outings

Annual community service month and company donation matching

Company Description Rightsize Facility, headquartered in Chicago, with multiple offices in metropolitan Chicago, Naperville and Detroit, is a nationwide office interiors and facility services firm serving corporate clients in transition. Founded in 2004, Rightsize employs an industry leading PLAN, FURNISH and SERVICE approach to ensure seamless workplace transitions and is a single source for space planning, furniture selection and procurement, delivery and installation, facility decommissioning, relocation labor and pallet racking solutions.

Company Description

Rightsize Facility, headquartered in Chicago, with multiple offices in metropolitan Chicago, Naperville and Detroit, is a nationwide office interiors and facility services firm serving corporate clients in transition. Founded in 2004, Rightsize employs an industry leading PLAN, FURNISH and SERVICE approach to ensure seamless workplace transitions and is a single source for space planning, furniture selection and procurement, delivery and installation, facility decommissioning, relocation labor and pallet racking solutions.

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Workplace Solutions Manager - Chicago, United States - Rightsize Facility

Description