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Support Specialist
2 weeks ago
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Production Support Specialist
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Administrative Support Specialist
13 hours ago
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Admin Support Specialist
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Recruitment Support Specialist
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Customer Support Specialist
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Octapharma Plasma, Inc. Charlotte, United StatesOctapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at o ...
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Client Support Specialist
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Budget Support Specialist
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Instructional Support Specialist
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Administrative Support Specialist
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University of North Carolina at Charlotte Charlotte, United StatesPosition Information · General Information Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number NC Salary Grade Equivalency GN06 Classification Title Administrative Su ...
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Technology Support Specialist
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Events Support Specialist
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Billy Graham Evangelistic Association Charlotte, United States Full timeDescription · Is God calling you to ministry? · For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, ...
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Technical Support Specialist
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Product Support Specialist
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Peer Support Specialist
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Novant Health Charlotte, United StatesOverview · The Peer Support Specialist-Hospital position is held by a team member who is or has been a recipient of mental health and/or substance abuse services. Due to their lived experience, they provide expertise with recovery, wellness self-management, self-advocacy, and res ...
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Practice Support Specialist
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User Support Specialist
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Claims Support Specialist
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Recruitment Support Specialist
3 weeks ago
Partners Personnel Charlotte, United StatesWe are looking for a driven, self-motivated, bilingual (Spanish/English) Recruiting Support Specialist to join team · Experienced in high volume recruiting? We are looking for go-getters with high energy who are creative, super organized and detail oriented, and are self-driven t ...
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Peer Support Specialist
2 weeks ago
Novant Health Charlotte, United StatesThe Peer Support Specialist-Hospital position is held by a team member who is or has been a recipient of mental health and/or substance abuse services. Due to their lived experience, they provide expertise with recovery, wellness self-management, self-advocacy, and resilience and ...
IT Support Specialist - Charlotte, United States - MetroSys Inc
Description
Responsibilities:
Provide technical support to end-users via phone, email, or in-person, addressing hardware and software-related issues.
Diagnose and resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals.
Install, configure, and troubleshoot desktop hardware, operating systems, and software applications.
Collaborate with internal teams to escalate and resolve complex technical issues in a timely manner.
Conduct system upgrades, patches, and updates to ensure systems are current and secure.
Assist in maintaining hardware and software inventory, tracking equipment, and managing licensing.
Set up and configure new user accounts, profiles, and email accounts.
Provide user training and support on hardware and software applications.
Perform routine preventive maintenance on desktop equipment.
Document and maintain standard operating procedures (SOPs) and knowledge base articles.
Travel to various locations (approximately 10-25% of the time) to provide on-site technical support and address IT-related issues.
Requirements:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent work experience.
Proven work experience as an IT Support Specialist or in a similar role
Experience with Microsoft Azure, preferred
Experience with Microsoft Office and Windows, required
Proficiency in diagnosing and resolving hardware and software-related issues.
Familiarity with mobile device management and support (iOS, Android).
Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
Strong communication and interpersonal skills, with the ability to provide effective technical support to end-users.
Ability to travel to various locations (approximately 10-25% of the time).
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