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    Production Support Specialist - Charlotte, United States - Strategic Staffing Solutions

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    Description

    WE ARE LOOKING FOR A PRODUCTION SUPPORT SPECIALIST

    Join our team in Charlotte, NC!

    Job Title: Production Support Specialist (Ab Initio/ Teradata)

    Contract Duration: 12+ Months

    Work Arrangement: Hybrid- 3 days on site a week

    Compensation: $50 per hour

    Job Responsibilities:

    • Lead or manage major incidents
    • Identify root cause and take preventive actions
    • Monitor application health and reduce alerts
    • Manage batch and feed operations
    • Investigate and troubleshoot failures
    • Support disaster recovery exercises
    • Drive solutions to improve recovery time
    • Address emerging troublesome trends
    • Oversee daily risk and control flow, ensuring compliance with standards
    • Collaborate with team members and managers to resolve issues and meet objectives

    Required Qualifications:

    • Minimum 5 years of application production support experience
    • Minimum 5 years of experience in unix, sql, autosys
    • Minimum 5 years of experience in Ab Initio and Teradata

    Desired Qualifications:

    • Experience with Hadoop, Oracle, and Informatica
    • Strong understanding of ITIL framework and production support fundamentals
    • Excellent technical and business communication skills

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