- Interpersonal skills and communication
- Medical Knowledge
- Systems based practice
- Practice Based learning and improvement
- Patient Care and Professionalism
- Cultural humility
- Conducts psychosocial assessments and social determinant of health screenings and responds to referrals from providers and other Spectrum staff
- Provides comprehensive patient education on and resource referrals for identified social determinant of health and other psychosocial needs including financial/food/housing/transportation insecurity, interpersonal violence, immigration concerns, and educational needs
- Assists patients in understanding their diagnoses, treatment options, and resources available to them. Provides support for advanced care planning
- Troubleshoots barriers to adhering to plan of care
- Meets with patients in office to identify patient needs/concerns and making warm/lukewarm handoffs to internal and external resources
- Conducts phone outreach and follow-up to referred/identified patients
- Conducts transitions of care outreach to patients recently discharged from the ED or hospital
- Provides longitudinal follow-up support to target patients and populations per the needs of the care management program
- Assists with referrals to skilled home care services and home health aides
- Navigates health and systems literacy barriers to assist patients in effectively obtaining needed health care and other services inside and outside of Spectrum
- Coordinates with financial counselors to assist uninsured patients in applying for health insurance, emergency medical assistance, and emergency medication coverage.
- Assists with medication access matters and coordination with the 340b pharmacy and program manager
- Provides individual and family support and referral as necessary to resolve emotional and psychosocial problems.
- Documents all patient contacts, case updates and referrals in the medical record according to established protocols and standards.
- Audits medical record outcomes related to area of expertise.
- Prepares reports and audits requested by the supervisor.
- Builds relationships with community resources external to Spectrum.
- Coordinates organizational outreach and education activities to include community presentations and participation in health fairs as required.
- Serves on special committees and performs other duties as assigned.
- Bachelor's degree in Social Work, Sociology, Anthropology, Psychology, Ethnic Studies, other Social Science, or related field preferred
- At least one (1) year experience in case management or clinical experience in ambulatory healthcare preferred
- Professional or volunteer experience working with a multicultural patient/client population
- Basic knowledge of public benefits and community resources in the Philadelphia area (especially Haddington, Mill Creek, and other West Philadelphia neighborhoods) preferred
- Experience working with pediatric patients/clients and their caregivers preferred
- Knowledge of Microsoft Office applications including Word, Outlook, Teams and Excel required
- Knowledge in accessing and using the Internet required
- Automobile and current driver license preferred but not required
- Ability to be flexible and work at all center locations as required.
-
Case Manager
18 hours ago
COMMUNITY COUNCIL FOR MENTAL Philadelphia, United StatesThe Case Manager is to provide direct service to adults who have a serious mental illness or emotional disorder and their families. The primary goals of the Case Manager are to promote as much independent living in the community as possible and reduce the chance of psychiatric em ...
-
Case Manager
18 hours ago
Intealth Philadelphia, United StatesWe are looking to hire a full-time **Case Manager and Client Support Specialist** within our EPIC Client Services department at Intealth. The EPIC Case Manager & Client Support Specialist serves as a liaison between ECFMG and assigned Clients utilizing ECFMG's primary source veri ...
-
Case Manager
1 week ago
2210 Martha Street Associates LLC Philadelphia, United States**Responsibilities**: · - Complete quarterly service care plans with the client · - Obtain updated medical and demographic data and informed consent of each client · - Accept referrals from various sources for services to incarcerated individuals · - Assist clients in negotiating ...
-
Case Manager
6 days ago
Gaudenzia Philadelphia, United StatesOverview: · We need hope-bringers and changemakers — because the work we all do matters. If you're passionate about making an impact with your time and being someone's light in the darkness, we want you on our team. · **Come Join Us to Do Mission-Based, Meaningful Work** · **Who ...
-
Cua Case Manager
1 week ago
Bethanna Philadelphia, United StatesCase manager applicants should have strong knowledge of child welfare protective services issues and the needs of high risk, vulnerable families. Client families are identified by the Department of Human Services based on concerns regarding parenting skills and ability to maintai ...
-
Cua Case Manager
3 days ago
Tabor Services Inc. Philadelphia, United StatesTabor Community Partners (TCP), an affiliate of Tabor Services is offering an excellent job opportunity for entry level professionals and/or professionals that are looking for a career change who has the passion and motivation to work with children and families with a focus on sa ...
-
Attendance Case Manager
1 week ago
HopePHL Philadelphia, United States**Attendance Case Manager (ACM)** · **Truancy Intervention and Prevention Service (TIPS)/ Family Based Prevention Services** · **Division**: Children Services · **Department**: School Aged Services · **Reports to**: Program Manager · **Classification**:Full Time Exempt · **JOB DE ...
-
Medicaid Case Manager
1 week ago
Amcord Care Inc. Philadelphia, United StatesIf you qualify for this role, we'd love to speak with you · Qualifications: Bachelor's degree in social work, psychology, or related field · - OR · + 3 years of experience within the healthcare field, case management, social work field, LTSS, Home Health or Managed Care with high ...
-
Office/case Manager
1 week ago
ABC Home Health Care Philadelphia, United StatesYou will be joining our growing Homecare Agency and becoming part of our intake team. It's very important to be timely, skilled and organized in our family work environment. Tying skills, customer service skills and communication are a must. You will be case managing consumers on ...
-
Cua Case Manager
3 days ago
Tabor Services Inc. Philadelphia, United StatesTabor Community Partners (TCP), an affiliate of Tabor Services is offering an excellent job opportunity for entry level professionals and/or professionals that are looking for a career change who has the passion and motivation to work with children and families with a focus on sa ...
-
Truancy Case Manager
1 week ago
HopePHL Philadelphia, United States**Truancy Case Manager** · **Division**:Children Services · **Department**:School Aged Services · **Program**:Truancy Intervention and Prevention Service (TIPS) · **Classification**:Full time/Exempt · **Reports to**:Program Supervisor · **JOB DESCRIPTION** · **About HopePHL** · * ...
-
Case Manager
3 days ago
Behavior Analysis and Therapy Partner Bala-Cynwyd, United StatesCase Manager is responsible for handling caseload of 45-65 clients. The main responsibility of CM is to ensure clients' authorization for wraparound services known as IBHS and ABA obtained in timely fashion from the managed care companies (Magellan and CCBH) and few private insur ...
-
Rn Hospice Case Manager
2 days ago
Ethos Philadelphia, United States_RN Hospice Case Manager_ · **(full-time, direct-hire position with excellent full benefits, bonus and compensation packages)** · **Responsibilities**: · - Completes initial comprehensive and ongoing assessment of patient and family to determine Hospice needs · - Admissions of pa ...
-
Youth and Young Adult Case Manager
1 week ago
HopePHL Philadelphia, United States**Youth and Young Adult Case Manager** · **Division**: Youth and Young Adult Services · **Department**:Housing Case Managment Services · **Reports to**:Managing Director, Youth and Young Adult Services · **Classification**:Full time Exempt · **JOB DESCRIPTION** · **About HopePHL* ...
-
Juvenile Justice Center of Philadelphia Philadelphia, United StatesWe are seeking a Case Manager to join the Truancy Intervention and Prevention Services (TIPS) Department at the Juvenile Justice Center of Philadelphia. The TIPS program provides comprehensive, intensive, early intervention services for children and youth exhibiting high absentee ...
-
Case Manager
18 hours ago
Kessler Institute for Rehabilitation - Marlton Marlton, United StatesOverview: · **Kessler Institute for Rehabilitation | **Select Medical** · 92 Brick Road Marlton, NJ 08053 · **Case Manager **(RN, LSW, or LCSW) · **Inpatient Rehab** · **_ · Shift Hours_**:Monday - Friday, 8am - 4:30pm · **Benefits of becoming a Case Manager with us**: · - Tuitio ...
-
Case Manager
1 week ago
West End Neighborhood House, Inc. Wilmington, United States**LIFE LINES PROGRAM** · **Job Title**: Case Manager · **Program**: Life Lines · **Reports to**: Program Manager/Director · **Hours of Operation**: Shift(s) determined by need · Ability to be flexible is required to support the efforts of the youth in the program. The potential f ...
-
Case Manager
1 week ago
ATD Technology Wilmington, United States**Qualifications**: · - **Bachelor's required - in either Social Work, Nursing, or Education**: · - **Clinical background required**: · - **Adult Learning: Theory and Practice**: · - **Creativity Skills**: · - **Clinical Systems**: · - **Company Presentations**: · - **Medicaid**: ...
-
Case Manager
4 days ago
Morgan & Morgan, P.A. Philadelphia, United StatesAt Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has ...
-
Case Manager
6 days ago
Community Council Health Systems Philadelphia, United StatesCompany Description · Community Council Health Systems is a trusted provider of comprehensive mental health and educational services for adults and children in Philadelphia, PA. Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordin ...
Case Manager - Philadelphia, United States - Spectrum Health Services, Inc
Description
Job Description
Job DescriptionJob Summary:
The incumbent is a member of an interdisciplinary team and is responsible for ongoing intervention and support for patient care and clinical initiatives. The Medical Case Manager (MCM) is responsible for enhancing the delivery of primary health care through psychosocial assessment, resource and benefit coordination, case management services for targeted individuals and populations, and care coordination support.
This position will be based at our Spectrum Community Health Center in West Philadelphia and will serve a population of pediatric and adult patients in a primary care office setting with occasional women's health/obstetrics cross-coverage.
Care Competencies:
Essential Functions:
Supervisory Functions:
N/A
Minimum Qualifications and Experience:
Benefits:
A comprehensive healthcare package will be presented at offer