Attendance Case Manager - Philadelphia, United States - HopePHL
3 weeks ago
Description
Attendance Case Manager (ACM)
Truancy Intervention and Prevention Service (TIPS)/ Family Based Prevention Services
Division:
Children Services
Department:
School Aged Services
Reports to:
Program Manager
Classification:
Full Time Exempt
JOB DESCRIPTION
About HopePHL
Summary:
The case management position would be an integral part of the community schools' team as well as a support to students and families involved with the Tier 1 and Tier 2 TIPS program.
This would be a largely school placed position.Primary responsibility is to work collaboratively with schools, students, and families to address the contributing factors that lead to truancy issues.
Essential Duties and Responsibilities:
- Adhere to program standards, and the agency's policies and procedures.
- Work collaboratively with the community schools' team to create, implement, and monitor student attendance intervention plans.
- Collaborate with the community schools' team to create and implement incentive plans and events.
- Attend all schoolbased partner meetings.
- Partner with assigned school to meet Tier 1 standards and facilitate school intervention meetings with attendance designee.
- Follow up weekly with active Tier 1 services to monitor attendance and address contributing factors by linking families to resources, advocating for families at schools, and providing education and information.
- Complete home visits as needed for Tier 1 referred students.
- Deliver Tier 2 services to families with children referred to Regional Truancy Court due to 10 or more unexcused absences.
- Conduct a thorough family intake and develop a strengthsbased family development plan that reflects goals that will address the factors contributing to truancy.
- Implement the Family Service Plan by locating and linking them to resources, coordinating services and monitoring the family's use of current and new resources.
- Complete at least one monthly home visit where the children and caregivers are present for all Tier 2 cases.
- Obtain monthly school records and collaborate with school staff to address factors contributing to truancy.
- Complete all required documentation for each Tier service.
- Prepare and maintain all client files per the program standard requirements.
- Represent the family in Regional Truancy Court,
- Transition families to Tier 3 Services by meeting with assigned CUA staff, provide required documentation, and attend required court hearings and DHS family team meetings.
- Attend biweekly supervision on time and prepared with updated and accurate case files.
- Adhere to agency attendance policy and attend all required meetings.
- Attend department and agency events, and be available to assist with the planning proccess.
- Share weekly schedule/calendar with Supervisor and communicate in a timely manner regarding any changes.
- Any concerns regarding the safety of clients must follow agency and program protocols.
- Complete 20 hours of ongoing workrelated training each contract year.
- Adhere to agency and professional code of ethics.
Competencies:
- Trauma informed skills
- Relationship building and engagement skills
- Interpersonal understanding
- Assessment, planning, and implementation skills
- Conflict management and deescalation skills
- Clear and detailed oral and written communication skills
- Decisiveness and directness
- Organizing and planning ability
- Flexible to change
- Team skills and collaborative approach
Required Education and Experience:
Bachelor's degree from an accredited program of social work or a comparable human service field with at least two years work experience in the field of family and childrens' services.
Preferred Education:
Bachelor's degree from an accredited program of social work or a comparable human service field with at least two years work experience in the field of family and childrens' services.
Work Environment:
This position is a hybrid (three days in the office, two remote), with flexible schedule options. Occasionally travel to the offices of foundation officials or off-site locations will be required. The incumbent in this position will routinely use computers, photocopiers, filing cabinets and other standard office equipment. The position also requires you assist with large gift in-kind drives, and occasional event set up and
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