Truancy Case Manager - Philadelphia, United States - HopePHL

HopePHL
HopePHL
Verified Company
Philadelphia, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Truancy Case Manager

Division:
Children Services


Department:
School Aged Services


Program:
Truancy Intervention and Prevention Service (TIPS)


Classification:
Full time/Exempt


Reports to:
Program Supervisor


JOB DESCRIPTION

About HopePHL

Summary:
Responsible for the implementation of Truancy and Intervention Prevention Services (TIPS). Carry and maintain a caseload between 15 and 35. Work collaboratively with families whose children are referred to Tier 1 and Tier 2 truancy services. Address the contributing factors that lead to truancy issues. Work collaboratively with DHS and the School District of Philadelphia to address the identified factors.


Essential Duties and Responsibilities:


  • Adhere to program standards, and the agency's policies and procedures.
  • Meet the primary outcomes of decreasing the number and percentage of children in Regional Truancy Court who move to Family Court for truancy issues and increasing attendance of children receiving Tier Two Services.
  • Partner with assigned schools to meet Early Intervention standards and assist with facilitating school intervention meetings.
  • Follow up weekly with active Early Intervention services to monitor attendance and address contributing factors by linking families to resources, advocating for families at schools, and providing education and information.
  • Complete home visits as needed for Early Intervention referred students.
  • Deliver Tier 2 services to families with children referred to Regional Truancy Court due to 10 or more unexcused absences.
  • Conduct a thorough family intake and develop a strengthsbased family development plan that reflects goals that will address the factors contributing to truancy.
  • Implement the Family Service Plan by locating and linking them to resources, coordinating services and monitoring the family's use of current and new resources.
  • Complete at least one monthly home visit where the children and caregivers are present for all Tier 2 cases.
  • Obtain monthly school records and collaborate with school staff to address factors contributing to truancy.
  • Represent the family in Regional Truancy Court,
  • Transition families to Tier 3 Services by meeting with assigned CUA staff, provide required documentation, and attend required court hearings and DHS family team meetings.
  • Complete all required documentation for each Tier service.
  • Prepare and maintain all client files per the program standard requirements.
  • Attend biweekly supervision on time and prepared with updated and accurate case files.
  • Adhere to agency attendance policy and attend all required meetings.
  • Share weekly schedule/calendar with Supervisor and communicate in a timely manner regarding any changes.
  • Any concerns regarding the safety of clients must follow agency and program protocols.
  • Complete 20 hours of ongoing workrelated training each contract year.
  • Adhere to agency and professional code of ethics.

Competencies:


  • Trauma informed skills
  • Relationship building and engagement skills
  • Interpersonal understanding
  • Assessment, planning, and implementation skills
  • Conflict management and deescalation skills
  • Clear and detailed oral and written communication skills
  • Decisiveness and directness
  • Organizing and planning ability
  • Flexible to change
  • Team skills and collaborative approach

Required Education and Experience:

Bachelor's degree from an accredited program of social work or a comparable human service field with at least two years work experience in the field of family and childrens' services.

Prior home visitation experience, and work with school staff preferred. Valid driver's license and vehicle to use in job, required. Acceptable Child Abuse Clearance, FBI Clearance, Criminal Investigation Report, and Health Assessment with TB Screening. Familiarity with Microsoft systems and use.


Preferred Education:

Bachelor's degree from an accredited program of social work or a comparable human service field with at least two years work experience in the field of family and childrens' services.

Prior home visitation experience, and work with school staff preferred. Valid driver's license and vehicle to use in job, required. Acceptable Child Abuse Clearance, FBI Clearance, Criminal Investigation Report, and Health Assessment with TB Screening. Familiarity with Microsoft systems and use.


Work Environment:

This position is a Monday through Friday schedule with flexible schedule options. Occasionally travel to the offices of foundation officials or off-site locations will be required. The incumbent in this position will routinely use computers, photocopiers, filing cabinets and other standard office equipment. The position also requires you assist with large gift in-kind drives, and occasional event set up and breakdown.


Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee
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