- Manage sales of digital, sheetfed, and large format print solutions in a designated territory.
- Identify potential customers through strategic cold calling, referrals and leads.
- Stay current within the industry, actively seeking new business through networking and staying informed about product innovations.
- Customer Relationship and Engagement Management:
- Build and nurture solid working relationships with new customers.
- Coordinates meetings with prospective clients to effectively introduce company's services, highlighting exemplary sample products that not only showcase our superior quality but also surpass the standards of what they currently receive from other printing providers.
- Ensure consistent quality service and high customer satisfaction through availability and reliability.
- Conduct customer press checks, tours, and meetings to showcase the company's services and sample products.
- Follow up with your customers to ensure their expectations are met, addressing concerns and resolving complaints.
- Present compelling business cases to persuade customers, emphasizing service benefits and key features.
- Offer creative ideas on design, layout, and binding to assist prospective customers in planning their print jobs.
- Provide market intelligence to ensure competitive pricing, exceptional customer service, and on-time shipping for repeat business.
- Stay up to date and educated on all phases of prospective customers' businesses.
- Measure and evaluate specific territory business, identifying trends, gaps, and opportunities; Develop and execute solutions to address gaps, leading to sustained share and sales growth.
- Travel to customer locations for meetings, presentations, and closing sales.
- Prepare materials for sales presentations, utilizing advanced sales tools for fact-based presentations.
- Provide precise reporting on time usage, expenses, and insights into quotations that did not transition into active projects.
- Promptly submit purchase orders for processing.
- Stay informed about company capabilities and printing press schedules.
- Maintain awareness of job status throughout the production process, coordinating with the customer service team and production scheduler.
- Obtain detailed customer specifications and provide this information to the Production Manager for quote development.
- Complete paperwork, obtain customer signatures, and gather necessary information to finalize each sale.
- Perform other duties as assigned.
- Adheres to all Convivial Brands Policies and Procedures.
- Always conducts self in a manner consistent with Convivial Brands' Core Values.
- Maintains a positive and respectful attitude with all contacts.
- Consistently reports to work on time and is prepared to perform the duties of the position.
- Meets productivity standards and performs duties as workload necessitates.
- Maintains the privacy of all company proprietary information.
- Treat visitors, vendors, customers, and team members with respect and dignity.
- Able to safely perform the essential functions of the job with or without reasonable accommodation.
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Business Development Manager - Grand Rapids, United States - Convivial Brands
Description
We're looking to add a Business Development Manager to our Printing Team
In this role, you will need to be a natural relationship builder who has a passion for seeking out new business and is dedicated to developing and propelling new business initiatives that showcase our products and deliver tailored printing solutions
Note: This is not a remote position. You must be based out of West Michigan. We are currently not considering applicants out of state.
The Position:
Sales Leadership:
Full-Time
Shift
Days
Position
Business Developer
Number of Openings
1
Exempt/Non-Exempt
Exempt
Location
Convivial Brands Corporate Headquarters
EOE Statement
It is our policy to offer equal opportunity to all, based upon individual merit and without
regard to race, creed, color, age, sex, religion, national origin, citizenship, marital status,
height, weight, genetic information (regarding employee or family), family medical history,
Vietnam Era Veterans Status or physical or mental disability (provided that the disability -
with or without a reasonable accommodation - would not interfere with your ability to
perform the essential functions of the position applied for or constitute a safety hazard), to the
extent required by law.
We do not condone harassment relating to a person's race, color, religion, sex, national origin,
citizenship, height, weight, genetic information, age, or physical or mental disability. We
prohibit the use, distribution, sale, or possession of drugs, and controlled substances while at
work. We prohibit reporting to work under the influence of alcoholic beverages, drugs, or
controlled substances.
If you execute and submit this Application electronically to CONVIVIAL BRANDS ELC, INC, you agree
to the following: (1) you voluntarily agree to submit your Application and the information you
provided in it electronically; and (2) your electronic signature is your own.
This position is currently accepting applications.