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    Member Engagement Specialist - Chicago, United States - Lakeshore Sport and Fitness

    Lakeshore Sport and Fitness
    Lakeshore Sport and Fitness Chicago, United States

    2 weeks ago

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    Description
    Lakeshore Sport & Fitness is Chicago's #1 destination for sport and fitness.

    We are a diverse community of like-minded people who participate in social, instructional and competitive sporting activities; and who seek to improve and enhance our lives by achieving levels of personal fitness.

    Do you love how it feels to encourage others? As a Member Engagement Specialist, you help create the energy and excitement around Fitness products, providing the right solutions and getting them into a healthier way of life.

    You understand that Fitness Club is dedicated to delivering a customer experience thats unlike any other. It starts with you discovering customers needs.

    And with the support of your club team members, you match those needs with the right fitness regime for them.

    Every day is an opportunity for you to turn another Fitness Club visitor into a loyal Fitness customer.
    In this role, you could work full-time with some mornings, nights and weekends involved.

    Key QualificationsStrong interest in health and fitness with the ability to learn and discuss current and existing workouts from innovative Group Fitness Classes, Rock Climbing, Squash and Childrens programming.

    You must be able to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.

    Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
    DescriptionAs a Member Engagement Specialist, youre highly skilled at uncovering customers needs, then following through with customized solutions.

    Not only are you the first-person customers meet when they enter the club, but youre also the person who guides them advising, selling, and even setting up their new memberships.

    You perform other roles within the club too, whether its helping maintain the clubs appearance or assisting team members.

    Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions.

    Your success is measured by team and individual productivity as well as overall club performance.

    Youre proud to represent Lakeshore Sport & Fitness, and you get great satisfaction from helping customers develop relationships and achieve goals.

    Additional RequirementsYou're passionate about Fitness and eager to share that passion with others.
    You're willing to learn and embrace the guidelines behind Fitness's unique style of service.
    You have strong people skills-you're approachable, a good listener, and empathetic.
    Youll need to be flexible with your schedule. Your work hours will be based on the needs of the business.
    The following questions are entirely optional.

    To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data.

    This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law.

    Your voluntary cooperation would be appreciated. Learn more . Invitation for Job Applicants to Self-Identify as a U.S.

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    a veteran of the U.S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; ora person who was discharged or released from active duty because of a service-connected disability.

    A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

    military, ground, naval, or air service.
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    military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

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    The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says wemust measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disabilityor have ever had one. People can become disabled, so we need to ask this question at least every five years.
    Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one whomakes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If youwant to learn more about the law or this form, visit the U.S.

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