- Support and maintain endpoints in a managed enterprise environment, including Windows 10/11, Mac, and Linux desktops.
- Responsible for providing remote and site service, repair and/or installation support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility.
- Configuration and support of peripheral devices.
- Support and troubleshooting of common desktop applications to include, but not limited to: M365 Suite, McAfee/Trellix Drive Encryption), BIGIP VPN, PKI Smart Card middleware and hardware, endpoint backup software, OneDrive, and Teams.
- Provide local/remote support for hardware and software issues utilizing remote assist applications (Teams, BeyondTrust Remote Support - Bomgar, etc.).
- Document & follow processes, procedures, knowledge articles related to support environment. Ability to create reports and provide input to management and staff on issues.
- Lead technical teams to achieve day-to-day objectives (SLOs). Interface with management when issues arise and make decisions based on needs.
- Coaching and reviewing the work of technical staff.
- Deep understanding and ability to apply principles, theories, and concepts of technical domain with broad understanding of other related specialty areas.
- Bachelor's degree and 4-8 years of IT Support experience. Additional years of relevant experience will be considered in lieu of a degree.
- Experience with providing enterprise remote desktop support, including troubleshooting of connectivity and common desktop applications (such as M365, Teams, Adobe Suite, Trellix/McAfee Endpoint Encryption, etc.).
- Experience with ServiceNow for tracking and reporting on tickets and trends.
- Familiarity with various Networking equipment and designing the layout and cabling of a network closet.
- US Citizenship is required and able to obtain a federal security clearance.
- Experience in supporting Linux, Mac OS, and iOS devices.
- Experience supporting Dell laptop and desktop PCs.
- CompTIA Security+. Network+, A+
- Microsoft Visio network documentation experience.
- Previous experience leading a team of technicians in day-to-day operations.
- MCP/MCSA/MCSE
-
IT Support Technician
2 weeks ago
Gesu School Philadelphia, United States**Gesu School: IT Support Technician** · **Salary**: Negotiable, based on experience and credentials · **Status**: Exempt, full time · **Position** **Start Date**: Immediate · Gesu School is a special place where children learn and grow, in academics and in character. Discover al ...
-
IT Support Technician
1 week ago
ACS International Resources/Inspiroz Philadelphia, United StatesInspiroz is seeking a driven, detail-oriented part-time School Technology Specialist (STS) to join our on-site IT support team in Philadelphia, PA. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz' portfolio of charter school ...
-
Desktop Support Technician
1 week ago
Incept Data Solutions, Inc Philadelphia, United States**Job Title**: Desktop Support Technician II · **Location**: US-PA-Philadelphia · **US Citizen required** · *** · As a Journeyman Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear docume ...
-
Desktop Support Technician
3 weeks ago
INGLIS FOUNDATION Philadelphia, United States**ESSENTIAL FUNCTIONS, QUALIFICATIONS & SKILLS**: · - Partners with IT Team to: · - Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, tablets, printers, VoIP phones and other equipment · - Participate in hardware and software reviews · - Ensure ...
-
Manufacturing Support Technician
2 weeks ago
Actalent Philadelphia, United States Full timeDescription: · Responsible for the support activities and disinfection of GMP space, equipment and associated areas involved in the manufacture of Master and Working Cell Banks, within production facilities involved in the manufacture Cell & Gene Therapy products and final produc ...
-
Desktop Support Technician
1 week ago
Ovation Workplace Services Philadelphia, United StatesJob Role - Desktop Support Technician · Job Summary Desktop Technician will provide day to day local · a) Provide first/second level contact and problem resolution for customer issues. · b) Work with Third Party Vendors to remediate complex AV issues as needed. · c) Provide timel ...
-
Desktop Support Technician Ii
1 week ago
Empower AI Inc. Philadelphia, United StatesOverview: · Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees. · **Responsibilities**: · *** · As a Journe ...
-
Health Service Support Technician
1 week ago
Live Fit Coaltion Philadelphia, United StatesOverview: · **Administrative Duties**: · **1.** Strong attendance and punctuality. · **2. **Driver's license and personal vehicle mandatory. · **3. **Clearances required (Child Abuse, PA Criminal, and FBI fingerprint) · **4.** Computer proficient, especially in Excel and Word. · ...
-
Help Desk Support Technician
1 day ago
Science History Institute Philadelphia, United StatesThe Science History Institute is recruiting for a full-time Help Desk Support Technician. This is a newly created position reporting to the Director of End User Experience. The Help Desk Support Technician will provide support to in-person and remote staff, including the configur ...
-
IT Support Technician
2 weeks ago
Leidos Philadelphia, United StatesDescription · Leidos Corporate Group has an immediate opening for an IT Support Technician to join our CIO Services team. In this role, you will perform desktop support for end users at Leidos's Philadelphia location. · Job Responsibilities: · Support and maintain endpoints in a ...
-
Support Technician
1 week ago
Dave & Busters Philadelphia, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
-
IT Support Technician
4 days ago
Gemma Services Plymouth Meeting, United States**IT Support Technician-Plymouth Meeting, PA** · Gemma Services, located on a picturesque 36-acre campus in Plymouth Meeting, promotes safety and nonviolence while cultivating a caring environment in a diverse and inclusive environment. Gemma Services strives to create a communit ...
-
Animal Support Technician
1 week ago
Charles River Laboratories Wilmington, United StatesWe are seeking an **Animal Support Technician **in our **GEMS Department** for our site in **Wilmington, MA**. · The **Animal Support Technician** will assist in maintaining production and production support operations. This individual will perform production support tasks to mai ...
-
Ground Support Technician
1 week ago
RotorBlade, LLC - 330 Willow Grove, United States**Job Title: Ground Support Technician**: · The Ground Support Technician will be responsible for driving and maintaining the saw support truck, setting up and configuring the helicopter landing zone (LZ), assisting with refueling the helicopter, maintaining the aerial saw and as ...
-
Autism Support Technician
3 weeks ago
Steps Chester, United States**_Empowering minds, fueling innovation_** · Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a **Behavior Therapist or Registered Behavior Technician (RBT) for the hours of 4pm-7pm, and at least three days i ...
-
PC Support Technician
2 weeks ago
DATASOFT TECHNOLOGIES Philadelphia, United StatesPC Support Technician · Philadelphia, PA Onsite) · 1 year + renewable for 4 years · Clearance Required: Public Trust · Overview: · The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and ...
-
PC Support Technician
2 weeks ago
DATASOFT TECHNOLOGIES Philadelphia, United StatesPC Support TechnicianPhiladelphia, PA Onsite)1 year + renewable for 4 yearsClearance Required: Public TrustOverview: The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for ...
-
Desktop Support Technician
1 week ago
Leidos Philadelphia, United StatesDescription · NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operat ...
-
Desktop Support Technician
2 weeks ago
Pyramid Collegeville, United StatesResponsibilities **Provides on-site client facing support; including installation, servicing, and repairing systems.** Quality checks operational status of system equipment before deployment. **Resolves customer issues in the areas of hardware installation, repair, upgrade, and m ...
-
Respiratory Support Technician
2 weeks ago
AdaptHealth LLC Philadelphia, PA, United StatesAt AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, ...
IT Support Technician - Philadelphia, United States - Leidos
Description
Description
Leidos Corporate Group has an immediate opening for an IT Support Technician to join our CIO Services team. In this role, you will perform desktop support for end users at Leidos's Philadelphia location.
Job Responsibilities:
Required Qualifications:
Desired Qualifications:
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $68, $124,550.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.