Desktop Support Technician - Collegeville, United States - Pyramid
Description
Responsibilities
Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment.
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
3+ of field support experience Hardware/software installation, support and troubleshooting
Experience with Windows 10 Experience with MS Office and OS365
Configuring new PC's/notebooks via SCCM imaging Ticket management experience
iOS device familiarity Lift and carry up to 40lbsWork Environment
Office environment Walk up Kiosk support
Vending and Locker resupply
Job Types:
Full-time, Contract, Temporary, Temp-to-hire
Pay:
$ $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 3 years (preferred)
- Windows: 1 year (preferred)
Work Location:
In person
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