Marcus Prater

Dedicated employee with over 10 years of experience in customer services, including tech support, and customer care. Familiar with major customer services software, conflict resolution, and possess a positive attitude, with a strong aptitude for learning the world's advancing technology languages. Aiming to use my proven skills to effectively fill the identified role in your company. Proficient in several computer programs including HTML, CSS, MS Office, MS Word, Outlook, Excel, etc.

Customer Service. E-Commerce. Administrative Assistant. Quality Engineer.

Quality Assurance: Front end of all quality specifications, ensuring all special services of airplane parts (Wheels,
Brakes, Landing Systems) meet customer specifications and Aerospace standards.
● Metallurgical Lab Testing: Supporting Lab technician, conducting testing of metals for quality control based on
customer and Aerospace requirements
● Responsible for classification of all non-conforming parts and materials used for coating, grit blasting, buffing,
grinding and other special services for customer parts
● Responsible for entire internal document review board, ensuring all documents are in accordance with AS9100
and other blankets Aerospace standards
● Maintain and update customer specifications and industry standards as new revisions are uploaded by customer,
vendor or industry
● Calibration of all measuring tools & traceability
● Verified Certificate for lead auditor (SAE INTERNATIONAL AS9100)

Highschool diploma. 2009 - 2013