
Marcus Prater
Customer Service / Support
About Marcus Prater:
Dedicated employee with over 10 years of experience in customer services, including tech support, and customer care. Familiar with major customer services software, conflict resolution, and possess a positive attitude, with a strong aptitude for learning the world's advancing technology languages. Aiming to use my proven skills to effectively fill the identified role in your company. Proficient in several computer programs including HTML, CSS, MS Office, MS Word, Outlook, Excel, etc.
Experience
Customer Service. E-Commerce. Administrative Assistant. Quality Engineer.
Quality Assurance: Front end of all quality specifications, ensuring all special services of airplane parts (Wheels,
Brakes, Landing Systems) meet customer specifications and Aerospace standards.
● Metallurgical Lab Testing: Supporting Lab technician, conducting testing of metals for quality control based on
customer and Aerospace requirements
● Responsible for classification of all non-conforming parts and materials used for coating, grit blasting, buffing,
grinding and other special services for customer parts
● Responsible for entire internal document review board, ensuring all documents are in accordance with AS9100
and other blankets Aerospace standards
● Maintain and update customer specifications and industry standards as new revisions are uploaded by customer,
vendor or industry
● Calibration of all measuring tools & traceability
● Verified Certificate for lead auditor (SAE INTERNATIONAL AS9100)
Education
Highschool diploma. 2009 - 2013
Professionals in the same Customer Service / Support sector as Marcus Prater
Professionals from different sectors near Philadelphia, City of Philadelphia, Philadelphia
Other users who are called Marcus
Jobs near Philadelphia, City of Philadelphia, Philadelphia
-
We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us. · Analyzing test failures; · Mentoring Software Quality Testers. · ...
West Chester1 month ago
-
The Senior Supplier Quality Engineer will work in a cross-functional team environment and drive the supplier quality program efforts. · Drive implementation of improved supplier quality management tools. · Lead Supplier investigations to ensure root causes are determined and appr ...
New Castle1 month ago
-
Kelly supports those who work with us through a variety of benefits, perks and work-related resources including medical dental vision telemedicine term life whole life accident insurance critical illness legal plan short-term disability retirement savings plan service bonus holid ...
West Chester1 month ago