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    Case Manager- FMLA Claims - Fort Worth, United States - ICSI

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    Description
    Position: Case Manager – Absence and Return
    Position Type: Contract- to possible direct hire
    Work Hours: 7AM to 7PM- in rotating shifts. Bilingual strongly preferred.
    Position Location: Ft. Worth, TX


    Description:
    Why you'll love this job
    This job is a member of the Absence and Return Team within the People/HR Division.

    Responsible for providing total leave claim management from intake to closure focusing on a holistic employee/employer approach inclusive of American's employee safety, non-occupational programs, reduction in lost time and proactive return-to-work strategies.

    What you'll do:
    • Establish FMLA claims, tracks and codes documentation in accordance with internal workflow processes
    • Analyze FMLA claims to determine eligibility, entitlement and the certification is in compliance with federal/state regulations and company policy
    • Communicate clearly and concisely with employees about case decisions and on-going expectations
    All you'll need for success
    Minimum Qualifications- Education & Prior Job Experience
    • Bachelor's degree in relevant field or equivalent experience/training
    • Two years disability management and/or FMLA administration experience preferred
    • Preferred Qualifications- Education & Prior Job Experience
    • Knowledge of State and City Ordinance mandated leave plans desirable
    • Be nimble and willing to take on new and additional projects as team dynamics and workload as needed
    • Perform other duties as assigned or required
    • Familiar with timekeeping systems and payroll cycles
    Skills, Licenses & Certifications:
    • Ability to oversee multiple employee cases in a fast-paced, dynamic work environment
    • Ability to be organized, detail oriented and excellent time management skills is essential
    • Skills in critical thinking will be necessary to assist employees in finding leave solutions while balancing business needs
    • Establish strong collaborative working relationships to build trust with business units, People Business Partners (PBP), union representatives and internal leave/lost time subject-matter-experts
    • Ability to work in a team environment
    • Ability to exhibit a strong sense of respect and confidentiality involving fellow employees' absences
    • Ability to easily adapt to new technology and changes in internal processes


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