- This job is a member of the Absence and Return Team within the People/HR Division.
- Responsible for providing total leave claim management from intake to closure focusing on a holistic employee/employer approach inclusive of American's employee safety, non-occupational programs, reduction in lost time and proactive return-to-work strategies.
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
- Analyzes FMLA claims to determine eligibility, entitlement and the certification is in compliance with federal/state regulations and company policy
- Communicates clearly and concisely with employees about case decisions and on-going expectations
- Bachelor's degree in relevant field or equivalent experience/training
- Two years disability management and/or FMLA administration experience preferred
- Knowledge of State and City Ordinance mandated leave plans desirable
- Be nimble and willing to take on new and additional projects as team dynamics and work load as needed
- Perform other duties as assigned or required
- Familiar with timekeeping systems and payroll cycles
- Ability to oversee multiple employee cases in a fast-paced, dynamic work environment
- Ability to be organized, detail oriented and excellent time management skills is essential
- Skills in critical thinking will be necessary to assist employees in finding leave solutions while balancing business needs
- Establish strong collaborative working relationships to build trust with business units, People Business Partners (PBP), union representatives and internal leave/lost time subject-matter-experts
- Ability to work in a team environment
- Ability to exhibit a strong sense of respect and confidentiality involving fellow employees absences
- Ability to easily adapt to new technology and changes in internal processes
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Case Manager - Fort Worth, United States - NESCO Inc
Description
Why you'll love this jobMinimum Qualifications- Education & Prior Job Experience
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.