Jobs
>
San Francisco

    Service Center Representative - San Francisco, United States - San Francisco Federal Credit Union

    San Francisco Federal Credit Union
    San Francisco Federal Credit Union San Francisco, United States

    1 week ago

    Default job background
    Description


    Who Are We? San Francisco Federal Credit Union is a reputable financial institution dedicated to providing excellent services and support to our members.

    With a commitment to integrity and innovation, we strive to meet the diverse financial needs of our community.

    With an "A" health rating and solid year-over-year growth, San Francisco Federal Credit Union's (SFFedCU) membership is now over 43,000, with assets surpassing $1.3 billion and branches located in San Francisco and San Mateo County.

    Continuing along its highly successful growth trajectory, SFFedCU is seeking a Service Center Representative. The Position The Service Center Representative provides quality service while answering incoming telephone calls and conducting outbound calls.

    This person will effectively resolve inquiries, conduct transactions like transferring funds between accounts and/or loans, stop payments, close and re-order cards, evaluate related transactions for risk, assist with online and mobile banking as well as bill-pay services.

    The representative will enhance member relationships by identifying products and services that would be beneficial to them such as loans and other services.

    This will be achieved by answering questions and concerns that are presented.

    This role will also be expected to follow and achieve personal and departmental goals (KPI's) on a monthly, quarterly, and yearly basis.

    Who Are You? The Service Center Representative must have a one-year minimum of banking and call center experience as well as a High School diploma or equivalent.

    You should have excellent customer service, solid problem solving, and strong interpersonal skills. You should also have a working knowledge of Microsoft Office software programs. You strive to consistently exceed the expectations of the member in all interactions. Bilingual (Spanish) ability is preferred but not required.

    Why Join Us? The compensation package includes an excellent benefits program including health insurance plans, generous PTO, 401(k) contributions, profit sharing, a competitive base, bi-annual bonuses as well as tuition reimbursement.

    SFFedCU is an Equal Employment Opportunity Employer.

    In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  • AtWork Group

    Call Center Representative

    1 week ago

    AtWork Group San Francisco, United States

    In this position, you will provide an outstanding customer/member experience as you successfully manage outbound and inbound calls. Your professional and friendly demeanor along with your ability to listen is crucial to your success in this role. Cal Call Center, Representative, ...

  • San Francisco Federal Credit Union

    Service Center Representative

    4 days ago

    San Francisco Federal Credit Union San Francisco, United States

    Job Description · Job DescriptionWho Are We?San Francisco Federal Credit Union is a reputable financial institution dedicated to providing excellent services and support to our members. With a commitment to integrity and innovation, we strive to meet the diverse financial needs o ...

  • Lithia Motors

    Call Center Representative

    1 week ago

    Lithia Motors San Francisco, United States

    Dealership: · L0364 BMW of San Francisco · BMW and MINI of San Francisco · If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success · We are committed to Growing our Company and Growing our People · Responsibi ...

  • University of California Berkeley

    Customer Service Center Representative

    6 days ago

    University of California Berkeley Berkeley, United States

    Customer Service Center Representative (4723C), Recreation & Wellbeing About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all back ...

  • Lithia & Driveway

    Call Center Representative

    1 week ago

    Lithia & Driveway San Francisco, United States Full time

    Dealership: · L0364 BMW of San Francisco BMW and MINI of San Francisco · If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success · Responsibilities: · The Business Development Center (BDC) Administrato ...

  • Penn State University

    Admissions Services Center Representative

    3 days ago

    Penn State University University Park, United States

    **JOB DESCRIPTION AND POSITION REQUIREMENTS**: · **Penn State's Undergraduate Admissions Office **seeks customer service-centered individuals for multiple **Admissions Assistant **openings within the Undergraduate Recruitment team. Reporting to the Admissions Assistant Supervisor ...

  • FallenAmbers

    Call Center Representative(California, USA)

    2 weeks ago

    FallenAmbers California City, United States Full time

    · Job brief · We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keepi ...

  • Ucreditu

    Call Center Member Service Representative

    1 week ago

    Ucreditu West Valley City, United States

    **Call Center Member Service Representative** · **Department:** Member Service Center **Location:** Salt Lake City, UT · **Hours:** 9:00 am - 6:00 pm, Monday - Friday w/some Saturdays. Other schedules are available. · **Pay:** $16.50/hr. More possible with experience. · **Loc ...

  • Infinite Computer Solutions

    Call Center Customer Service Representative

    6 days ago

    Infinite Computer Solutions San Francisco, United States

    Job descriptionTo perform Molina's outreach efforts on campaigns for all applicable markets. · Services performed include handling both outbound and inbound communications associated with outreach via the following channel(s): telephonic, e-mail and chat services. · Campaigns s ...

  • Bath Planet - BCI Acrylic, Inc.

    Call Center Representative

    1 week ago

    Bath Planet - BCI Acrylic, Inc. Oakland, United States

    Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers wh Call Center, Representative, ...

  • Bath Planet

    Call Center Representative

    1 week ago

    Bath Planet Oakland, United States

    Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the q ...

  • Bath Planet

    Call Center Representative

    2 weeks ago

    Bath Planet Oakland, United States

    Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the q ...

  • Bath Planet

    Call Center Representative

    5 days ago

    Bath Planet Oakland, United States

    Job Description · Job DescriptionCreating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers ...

  • Harbor Community Health Centers

    Patient Experience Specialist Ii

    2 days ago

    Harbor Community Health Centers San Pedro, United States

    Love what you do and do what you love. Harbor Community Health Centers is seeking a Patient Experience Specialist II to join our team. HarborCHC is a trusted provider of state-of-the-art health services for men, women, and children throughout San Pedro, CA, and the surrounding Lo ...

  • America Works of New York Inc

    Customer Service Agent

    1 week ago

    America Works of New York Inc San Francisco, United States

    **Job Title**:Customer Service Agent - Ticket to Work · **Compensation**: $20 Base Hourly Pay, Full-Time (35 Hours/Week) · **Background**:Called "a company with a conscience", America Works of New York was founded in 1984 by social activist and entrepreneur, Peter Cove, who wante ...

  • University of California San Francisco

    Deputy Director, Institute for Global Health

    4 days ago

    University of California San Francisco San Francisco, United States

    The Deputy Director is a critical member of the Institute for Global Health Sciences (IGHS) leadership team is in charge of pursuing the IGHS mission and executing the organization's goals purposes. They will report to the Executive Director of IGHS and have overall duty for admi ...

  • Homeless Prenatal Program

    Volunteer and Corporate Engagement Manager

    5 days ago

    Homeless Prenatal Program San Francisco, United States

    **Title**: Volunteer and Corporate Engagement Manager · **Reports to**: Development Director · **Directly Supervises**:None · **Summary of Job**: · The Volunteer & Corporate Engagement Manager is responsible for managing the daily operations of volunteer programs, including recru ...

  • Computacenter

    Solutions Specialist 1

    1 week ago

    Computacenter San Francisco, United States

    **About the role** · The Solution Specialist 1 is a key partner of the Account Executive/Sales Representative and is responsible for driving the technical solution strategy and delivering additional revenue from product and services. You will support multiple customer accounts to ...

  • The Job Plugs LLC

    Director of Development

    1 week ago

    The Job Plugs LLC San Francisco Bay Area, United States

    **About the Organization**: · At Family & Child Empowerment Services (FACES) SF, we envision a future where all families have what they need to live, grow, and thrive in San Francisco. We provide families with high-quality early childhood education, after-school and summer enrich ...

  • University of San Francisco

    Psychology Intern-2

    4 days ago

    University of San Francisco San Francisco, United States

    **Psychology Intern-2** · **University of San Francisco** · **R0009045** · **USF Hilltop Campus** · **Job Title**: · Psychology Intern-2 · **Job Summary**: · Reporting directly to the Senior Director and Training Director of CAPS, the Psychology Intern provides brief psychotherap ...